Compare 131 residential cleaning businesses in Petaling Jaya. See what to check before you book and how our ranking works.
Residential cleaning covers the regular upkeep of homes and condos in Petaling Jaya: mopping, dusting, bathroom and kitchen scrubbing, vacuuming, and general tidying on a one-off, weekly, or fortnightly basis. It's distinct from move-in/move-out cleaning and post-renovation cleaning, which involve heavier debris removal and are usually priced and staffed differently. Many operators in this category offer both, so it pays to confirm exactly what's included before you book.
We track 131 residential cleaning businesses across Petaling Jaya, ranging from solo cleaners and small local outfits to larger agencies that dispatch trained teams. That range matters: a solo cleaner might know your unit inside out after a few visits, while an agency can usually offer backup staff, insurance, and a more consistent process if your regular cleaner is unavailable.
Our ranking weighs factors like review consistency, responsiveness, and how long a business has operated in Petaling Jaya, rather than just star ratings alone. For the full ranked list with scores side by side, see our best residential cleaning in Petaling Jaya guide. Details on how we calculate scores are on the methodology page.
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We found 137 businesses offering residential cleaning in Petaling Jaya; 60 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is residential cleaning, so a lower-scored specialist can rank above a higher-scored generalist.
Customers consistently experience fast, transparent recruitment. Staff explain each step, keep in touch regularly, and handle complications with genuine support. The process itself runs smoothly from biodata review through handover, and people feel confident enough to refer friends and family.
Most jobs run smoothly, with cleaners arriving on time and tackling stains, corners, and details that casual help might skip. Pricing sits well below typical rates for the work done. However, two recent reviews highlight serious lapses: staff arguing on a client's speakerphone, incomplete cleaning despite a full service, and a tone-deaf response when complaints surfaced. The business made the situation right with a refund, but the operational breaks and staff consistency remain a concern.
Every interaction reviewers describe ends in a spotless result and a clean conscience: carpet that looked dead came back to life, window tracks and skirting boards get wiped into every groove, post-renovation dust clears even from inside cabinets, and offices stay fresh without disrupting the workday. Across residential deep cleans, office twice-weekly contracts, mattress extraction, and high-floor balcony work, the team asks about problem areas first, charges fairly, never needs chasing, and handles equipment safely on difficult-access jobs. Booking happens in a few WhatsApp messages.
The team arrives when promised and works steadily through each room with genuine care for detail, reaching ceiling fans, under furniture, and edges others miss. Multiple guests have noticed the results, and landlords have returned full deposits after move-out jobs. Their eco-friendly option appeals to families with young children and pets. Staff handle fragile items respectfully and move without fuss through kitchens, pantries, and sofa areas where odours build. Part-time weekend cleaners pay attention to fingerprints and dusty shelves. One recent inquiry faced a long assignment delay, but the backlog of five-star outcomes suggests this is not the norm.
Service quality is reliably high, with every review praising speed, detail, and the named staff who arrive punctually and work with independence. Cleaners like Dina, Tini, Intan, and Aisya earn repeat bookings. The booking process is quick even at short notice or odd hours, and the team communicates clearly before and during the job. Deep cleaning and move-in/out packages are well-regarded; one reviewer hired staff for 8 hours and noted spotless floors and windows. The business lists services from basic housekeeping to elderly care and errands on their website. All 25 reviews rate five or four stars, with only one four-star.
Find residential cleaning in Petaling Jaya that match your needs
No cost, no commitment. Describe what you need cleaned and we'll connect you with suitable providers.
All 20 recent reviewers report visible improvements in cleanliness and organization after service, with staff arriving on time and working carefully through kitchens and bathrooms. One long-term customer calls the service detail-oriented and consistently exceeds expectations, while another appreciates the staff's constant surface maintenance during busy periods. The cleaning noticeably transforms spaces, making homes feel fresher and calmer. Reviewers praise the politeness and efficiency of cleaners who focus on high-traffic areas. Booking is straightforward, pricing feels fair, and the service meets or surpasses what customers expect.
Most clients praise Ultra Cleaning for meticulous post-renovation work and sofa cleaning. Jack and Aaron's teams consistently finish on time, address concerns, and send progress photos. Some customers note the staff are polite and well-trained, with one project taking three days and achieving 90% cleanliness. A minority faced poor communication and delays booking appointments. One review cited mismatch between quoted service level and actual cleaning methods, plus complaints about staff not obtaining permission to use electronics. These exceptions do not reflect the dominant pattern of punctuality and thoroughness across recent work.
Across 60 reviews at 4.9 stars, Steam & Sanitize delivers consistent, detail-focused cleaning for offices and homes. Named staff like Ashley, Joy, Perabu, and Farisya earn trust through punctuality, honest advice, and care for carpets and sanitization work. (Limited review text available, but repeated mentions of thorough work on corners and edges, eco-friendly products, and staff by name across years suggest reliability and attention to detail are core strengths.)
Reviewers consistently return to a small group of named technicians-Icad, Naim, and Cad-who show up on time and work with visible care. Staff explain their process before and after, spot dirt in corners homeowners miss, and handle fabrics (sofas, mattresses, curtains) with attention to the finish. A few note the price is reasonable for the thoroughness delivered and the time spent on each job. Sofa and mattress cleaning dominate the feedback, with steaming and scent treatment mentioned. Some customers have used them for move-in cleans and applaud the responsiveness and willingness to tackle extra stains. The consistency of praise for the same individuals suggests the business succeeds through the skill and personality of its core team.
Most users encounter reliable, friendly cleaners who finish on time and notice details that matter. One early review flagged a rushed job and poor handling of a scheduling shortfall, but the owner offered a replacement; the business has since delivered consistently strong results with repeat bookings common.
Most visits leave clients impressed by the speed, detail, and proactive communication from teams led by staff like Marcus, Fikri, and Jason. Post-renovation and move-in cleans draw particular praise for removing stubborn stains and dust. One significant two-star report detailed a second visit where the supervising PIC was absent for most of the job, left areas uncleaned, became defensive when questioned, and failed to match the professionalism of the first session with the same company. Pricing scales with scope; curtain, mattress, and sofa cleans are offered à la carte alongside standard packages. The business claims ISO 9001:2015 certification and operates from Petaling Jaya into central Kuala Lumpur and surrounding areas.
Every reviewer who hired Zebra Life walked into a spotless home, with staff tackling even baseboards, ceilings, and inside fridges. The same cleaner often returns for weekly bookings, building trust with busy households that value coming home to a cleaned space without the stress. Named team members (Mr Tham as manager, plus Ikram, Yusni, Muhammad, Riko, and Doni) show up on time and work respectfully around pets and valuables. Move-in cleans, pre-guest deep cleans, and one-time refreshes all earn identical praise: nothing is overlooked, and the home feels brand new.
All 19 reviews award five stars. Reviewers consistently note quick turnaround, complete stain removal, and fresh-smelling results, especially for mattress cleaning. Staff professionalism and friendliness are mentioned repeatedly; one detailed account praised the team's ability to restore a curry-stained mattress to near-new condition.
Laundry Boutique delivers speedy, high-quality washing and dry cleaning with consistently friendly staff and a tidy facility. Most customers praise quick turnaround, neat folding, and reasonable rates, though one recent reviewer noted service declined after a key staff member left.
All 14 reviews are five-star, with customers praising consistent punctuality, thorough attention to detail, and friendly staff who clean nooks and crannies without prompting. Repeat clients highlight the team's reliability over months of weekly or regular bookings, noting staff take initiative on extras like balcony work and are careful about apartment safety concerns.
Most bookings arrive on time with staff who ask for feedback after each task and clean thoroughly. The one critical review flagged slowness and incomplete work on sink and toilet areas, contrasting sharply with the overwhelming praise for attention to detail and fair value. Last-minute requests and office cleaning emerge as particular strengths. Flexibility on hours and cleaner count is standard. One reviewer appreciated the website's instant pricing calculator and WhatsApp contact option, while another needed emergency post-renovation cleaning completed within an extended booking.
Most users praise the platform's speed and the competence of staff sent out, with many noting quick responses and professional work on aircon and cleaning jobs. However, a vocal minority report serious gaps: support teams don't respond to complaints via WhatsApp or email, contractors sometimes don't show up or deliver incomplete work, and follow-up repairs fail within days or weeks. Payment issues (card rejections) and surprise charges after diagnosis further frustrate users who feel trapped with no way to escalate complaints.
Most jobs run smoothly with staff arriving on time and cleaning thoroughly, though one cancellation threw a day off schedule. Named cleaners like Anna, Za, and Shrifah earn praise for detail work; Mr. Chin, listed as the person in charge, handles complaints quickly. A few note the cost edges toward expensive for partial-room jobs. Reviewers trust them for residential work after repeat bookings spanning years. The service reaches Petaling Jaya, Selangor, and KL. One scheduling slip undercuts an otherwise solid track record; the business appears to train staff well but sometimes struggles with punctuality promises.
All three reviews praise speed, quality, and professionalism. Two mention specific renovation work; condo constraints were handled well. However, review evidence focuses on construction and renovation, not cleaning services.
When the team shows up and has the right equipment, they deliver solid results: post-renovation jobs get two walkthroughs, staff stay attentive to details, and five-star reviewers feel well looked after. But half the one-star reviews cite no-shows or cancellations a day before, rushed work that leaves dust and missed corners, staff who forget basic tools (buckets, glass wipers) or use client belongings without permission, and management that dismisses complaints instead of fixing them. The business splits sharply: experienced crews like Rin earn praise for thoroughness, while inconsistent teams and operational failures undermine trust. Pricing runs RM120 for standard cleaning plus RM42 for materials; customers expect either skilled, complete work or a genuine resolution when things go wrong, and many feel they get neither.
Mr Tan and the MAV team earn consistent five-star reviews for property transactions, tenant sourcing, and rental management. Reviewers highlight responsiveness, honesty, and willingness to resolve issues like faulty appliances directly with owners.
Most users praise punctual, detail-focused cleaning that leaves homes and offices visibly clean without needing supervision. However, a serious allegation of theft involving a diamond ring, combined with what the reviewer describes as staged video evidence and lack of accountability, significantly undermines trust despite the company's clean-up efforts and eventual ring return. The business handles routine residential and office jobs well, with named staff like Sean and Leka earning repeat bookings. Air conditioning service also appears reliable. The theft incident and how it was managed remain a critical concern for security-conscious clients.
Most customers report pleasant experiences with polite staff and clean results at reasonable cost. One older complaint mentioned slow work and incomplete cleaning despite a six-hour booking at RM450; the bulk of reviews praise attention to detail and willingness to return.
All eight reviewers give five stars and describe the work as excellent and reliable. Repeat customers highlight neat results and the company's focus on customer comfort.
All six Google reviews rate Mr Problem at five stars. Reviewers consistently praise punctual arrival, professional cleaning quality, and friendly staff. The business handles post-renovation deep cleans, mattress cleaning with specialist equipment, and air conditioning services; pricing starts from RM90 for basic work to RM360 for deep cleans.
Most reviewers praise the team's professionalism, speed on repairs, and friendly service. One notable complaint flagged slow response times and unexpected upfront drawing fees before initial consultation, which raised trust concerns.
Airosteam earns 4.8 stars on 61 reviews, with 87% five-star ratings. Most clients praise thorough post-renovation and deep cleaning, naming supervisors Haniff and Yasser for diligent work. A 2022 complaint about unresponsive admin appears outdated; recent feedback highlights team punctuality and care with valuables, though one customer noted wet flooring after cleaning.
Most jobs finish to time and staff know what they're doing, but one reviewer found major gaps after paying upfront: TV cabinet, shelves, yard untouched, only 2.5 of 4 paid hours worked. Others praise office cleans at TTDI and post-reno work; communication generally solid when it happens.
Job Enrich places trained, vetted maids into homes across Selangor and has kept customers for 8-20 years. Their staff conduct interviews and handle paperwork with care. One reviewer noted a manager named Encik Sharf followed up after placement.
Most recent reviews praise thorough work and reliable staff. One older complaint about unresponsive customer service and app problems; limited recent detail on booking or communication.
Find residential cleaning in Petaling Jaya that match your needs
No cost, no commitment. Describe what you need cleaned and we'll connect you with suitable providers.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Strong satisfaction with staff professionalism and work quality drives most feedback, especially for carpet and residential deep cleans. However, inconsistent execution on post-renovation jobs, incomplete repairs after damage, and disputes over cleaning scope have created doubt among some customers about whether the promise matches delivery.
Four recent reviews offer limited texture. Two rate the service highly without detail; one calls it remarkable. One office client complains the cleaner undoes tied trash bags to hand-collect waste rather than removing full bins, a practice that disrupts their workflow.
Long-term clients praise reliability and flexibility, with staff like Andrew earning loyalty. Recent experience reveals serious issues: undisclosed per-cleaner charges, cancellations without warning, and booking requests that go ignored despite online visibility.
Most jobs earn five-star praise for punctual, thorough work and friendly staff. Two low ratings flag lateness and unresponsive booking communication, suggesting execution outpaces customer contact.
Both reviewers reported smooth, polite service with staff who followed instructions and showed dedication. Pricing mentioned informally at RM 200 per job.
Four reviews yield mixed results: some praise straightforward service and staff friendliness, but one recent complaint flagged disrespect. Limited data makes patterns hard to confirm.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Quality hinges on who shows up. Early clients and long-term users praise polite, efficient cleaners who finish thoroughly. Later reviews reveal a steep decline: repeated no-shows or late arrivals, incomplete work, cleaners ignoring briefings, and customers reporting missing items (ring, brush) with no real investigation. Staff attitude ranges from thoughtful to dismissive when time runs short or extra work is asked. The 3.5-star spread (58% five-star, 36% one-two-star) reflects this stark divide.
Ali Baba Cleaning gets mixed results. Some reviewers found cleaners friendly and competent, but recent feedback flags inexperienced staff who need constant supervision, work slowly, and lack professional finishing standards even after hours on site. Management's response to issues has upset clients.
Five-star reviews praise Asyraf's team for attentive post-renovation cleaning, punctuality when on track, and reasonable pricing. One-star reviews document repeated no-shows, late arrivals without notice, rushed work, and corners cut in detail. Evidence is sparse and dated; recent activity unclear.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Only one Google review available, rated five stars. No review text provided to assess specific strengths or service details.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most clients report on-time, polished work and responsive managers, but serious dissatisfaction centers on untrained replacements causing property damage and poor dispute resolution. Review evidence is limited to six accounts.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Five-star reviews from two years ago praised thorough work and fair pricing, but recent one-star reviews report a stark collapse in service quality and serious breaches of trust. Multiple complaints cite staff theft (some documented on CCTV), management refusal to take responsibility, scheduling disruptions, and poor responsiveness once customers signed longer contracts. The gap between initial trial quality and contracted service troubles customers most. Early clients report staff communicated well and brought their own vacuum and ladder. Newer complaints focus on broken commitments and dismissive handling of serious allegations. The 2.2 rating reflects deep customer dissatisfaction in the past year.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Review evidence is limited; no individual customer feedback is available for this listing. The business operates from Petaling Jaya and lists hourly and monthly cleaning packages on its website.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-20
