Business data from Google Business Profile, checked 2026-09-20.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Mawar Cleaners delivers reliable, thorough cleaning when staff arrive, with reviewers praising work quality and competitive rates. However, recent complaints centre on no-shows, unreturned calls, and owner unavailability during booking, with some customers left waiting after confirming appointments.
Most reviewers praise the team's professionalism, speed on repairs, and friendly service. One notable complaint flagged slow response times and unexpected upfront drawing fees before initial consultation, which raised trust concerns.
Most jobs run smoothly, with cleaners arriving on time and tackling stains, corners, and details that casual help might skip. Pricing sits well below typical rates for the work done. However, two recent reviews highlight serious lapses: staff arguing on a client's speakerphone, incomplete cleaning despite a full service, and a tone-deaf response when complaints surfaced. The business made the situation right with a refund, but the operational breaks and staff consistency remain a concern.
Last updated 2026-09-20
