AP
24 low data
Agensi Pekerjaan Star Maid Sdn. Bhd.
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Mawar Cleaners Sdn Bhd
Commercial & Office CleaningResidential Cleaning
- Location
- Palm Spring@Damansara Shoplot, Petaling Jaya
- Services
- Commercial & Office Cleaning, Residential Cleaning
- Reviews
- 25
- Best for
- homeowners and offices seeking thorough, affordable cleaning with confirmed appointment slots
Business data from Google Business Profile, checked 2026-09-20.
What reviewers think
Mawar Cleaners delivers reliable, thorough cleaning when staff arrive, with reviewers praising work quality and competitive rates. However, recent complaints centre on no-shows, unreturned calls, and owner unavailability during booking, with some customers left waiting after confirming appointments.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent years show a sharp decline: older reviews (7 years back) consistently five-star praise; last 2-3 years feature multiple one-star no-shows and communication failures, despite one solid four-star recent review
Praised for
- thorough cleaning work
- punctual arrival
- reasonable pricing
- professional staff
Watch-outs
- no-shows and cancellations
- poor communication and non-response
- owner unresponsive to calls and messages
thorough-cleaningpunctualfair-pricingprofessional-stafffriendly-staffno-showpoor-communication
Best for: homeowners and offices seeking thorough, affordable cleaning with confirmed appointment slots
Think twice if: unreliable booking confirmation and communication have been persistent issues; follow up directly before your scheduled date
Strengths
- punctual arrival and early completion
- thorough, detail-focused cleaning
- reasonable pricing
- friendly, professional staff
Worth knowing
- Cleaners arrive early and complete work efficiently without supervision required
- Staff take initiative during cleaning tasks
- Reasonable pricing mentioned multiple times across reviews
What reviews say by service
- Residential Cleaning
- praised for thorough, efficient work when they arrive; recent no-show complaints undermine reliability
- Commercial & Office Cleaning
- limited review evidence; one older review praised professional service
How it compares
- Rated 4.2 against a 4.51 average across the 303 commercial & office cleaning businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 58
Review volume 61
Review recency 10
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
17
4
3
3
1
2
0
1
4
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Eco-Friendly / Green CleaningPost-Renovation & Deep CleaningCommercial & Office Cleaning