41 low data
Iconjaya Sdn Bhd
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Ultra Cleaning Petaling Jaya
Post-Renovation & Deep CleaningResidential CleaningCarpet & Upholstery CleaningCommercial & Office CleaningEco-Friendly / Green Cleaning
- Services
- Post-Renovation & Deep Cleaning, Residential Cleaning, Carpet & Upholstery Cleaning
- Reviews
- 247
What recent reviews say
Strong five-star reviews highlight punctual teams who clean thoroughly and address customer concerns on the spot. Jack's and Aaron's crews earn consistent praise for detail work and willingness to stay late. However, a cluster of one-star reviews reveals communication breakdowns (staff member Kelvin unresponsive on quotes), worker misconduct (using items without permission, leaving early without handover), and pricing friction when results fall short of promises.
The business excels at large post-renovation jobs with dedicated crews, backed by video updates. Weaknesses centre on inconsistent follow-up during the booking phase and occasional mismatches between quoted service levels and actual delivery. Supervision gaps and worker training appear to vary significantly by team.
Praised for
- punctual and efficient
- thorough attention to detail
- professional team leadership
- video updates and communication when it works
- willing to go beyond time slots
Watch-outs
- poor communication and follow-up from staff
- inconsistent service quality between jobs
- unprofessional staff conduct
- expensive pricing not matched by results
- gaps in supervision of workers
punctualthorough-cleaningprofessional-staffattention-to-detailfriendly-staffpoor-communicationdamaged-itemsoverpriced
Best for: Homeowners needing post-renovation deep cleans, especially those willing to book crews for multiple days.
Think twice if: Check response times during quote phase; post-renovation jobs with unclear scope risk communication gaps and satisfaction issues.
Strengths
- Jack and Aaron teams known by name for reliability and thoroughness
- video updates sent during jobs
- willing to extend work beyond scheduled hours
- post-renovation cleaning with multi-day dedicated crews
Worth knowing
- Jack and Aaron named as team leads
- Teams of five or more deployed on multi-day post-renovation jobs
- Video updates sent during service
- Post-renovation cleaning quoted at RM550+ range
- Staff member Kelvin mentioned for poor follow-up on booking inquiry
- One complaint: staff used electronic items without permission and left house without key handover
- Supervision issues noted in one review (supervisor 'missing after dropping workers')
What reviews say by service
- Post-Renovation & Deep Cleaning
- Praised for thoroughness and multi-day crews; one complaint alleges expensive charges with poor results and unprofessional staff conduct.
- Residential Cleaning
- Consistent praise for punctual, detail-focused work completed within stated hours.
- Carpet & Upholstery Cleaning
- Sofa and carpet cleaning noted as fast and thorough.
- Commercial & Office Cleaning
- Limited review evidence; website claims janitorial and contract cleaning services.
How it compares
- Rated 4.5 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 97% of the businesses in this directory.
How we scored this
How We Score Star rating 67
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30
Rating breakdown
5
208
4
6
3
1
2
4
1
28
Common questions
- Will the team send updates during the job?
- Yes, they send video updates during work, though responsiveness varies by staff member.
- How long do post-renovation cleans usually take?
- One customer reported three days for a full renovation cleanup; teams of five or more may be deployed.
- What if I'm not satisfied with the work?
- Reviews show the company will address issues on site, though one complaint noted argumentative responses when standards were disputed.
Similar cleaning services nearby
24 low data
Damansara Curtain Cleaner
No rating yet✓ Google-verifiedPublishes prices
Review evidence is limited; the business is Google-verified and lists seven-day opening hours. Their website states they have offered curtain, carpet, and sofa cleaning since 2011, with delivery starting from RM20. Express services cost double the standard rate.
Carpet & Upholstery Cleaning
66 low data
Cuci carpet petaling jaya
5.0(6)✓ Google-verified
All six reviewers gave five stars, citing fast turnaround, affordable rates, and clean carpets that smell fresh. Limited detail available, but repeat customers suggest reliable service.
Carpet & Upholstery Cleaning