41 low data
Iconjaya Sdn Bhd
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Ultra Cleaning Petaling Jaya
Eco-Friendly / Green CleaningPost-Renovation & Deep CleaningCommercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning
- Location
- Taman Bukit Mayang Emas, Petaling Jaya
- Services
- Eco-Friendly / Green Cleaning, Post-Renovation & Deep Cleaning, Commercial & Office Cleaning
- Reviews
- 248
- Ranking
- #25 in Eco-Friendly / Green Cleaning
- Best for
- Homeowners and offices needing post-renovation or deep sofa cleaning with attention to detail.
Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.
What reviewers think
Most clients praise Ultra Cleaning for meticulous post-renovation work and sofa cleaning. Jack and Aaron's teams consistently finish on time, address concerns, and send progress photos. Some customers note the staff are polite and well-trained, with one project taking three days and achieving 90% cleanliness.
A minority faced poor communication and delays booking appointments. One review cited mismatch between quoted service level and actual cleaning methods, plus complaints about staff not obtaining permission to use electronics. These exceptions do not reflect the dominant pattern of punctuality and thoroughness across recent work.
Praised for
- thorough cleaning and attention to detail
- professional and polite staff
- punctual and reliable service
- responsive with photo updates
- completes work to high standard
Watch-outs
- poor communication and follow-up
- service quality below stated promise
- lack of staff monitoring
- unprofessional handling of complaints
thorough-cleaningprofessional-staffpunctualreliable-staffresponsive-bookingfriendly-staffattention-to-detailpoor-communication
Best for: Homeowners and offices needing post-renovation or deep sofa cleaning with attention to detail.
Think twice if: Response to booking enquiries can be slow; get written confirmation of service scope and cleaning methods upfront.
Strengths
- Experienced teams (Jack, Aaron) known for detail
- Post-renovation deep cleaning in 2-3 days
- Photo updates sent during work
- Trained staff address client concerns on-site
Worth knowing
- Named teams: Jack, Aaron, and their crews deliver most praised jobs
- Post-renovation projects: 2-3 days typical, staff deploy 5+ cleaners per day
- Photo/video updates sent during work
- One review reported staff used electronics without permission and failed to hand over keys
- Service disputes handled with argument rather than resolution
What reviews say by service
- Post-Renovation & Deep Cleaning
- Teams consistently praised for thorough post-reno work in 2-3 days; one complaint of poor execution despite high quoted price
- Carpet & Upholstery Cleaning
- Sofa cleaning noted as fast and thorough with video updates during process
- Residential Cleaning
- House cleaning completed within 2 hours with well-trained, polite staff; strong consistency
- Commercial & Office Cleaning
- Website lists office cleaning; reviews do not clearly speak to this service
How it compares
- Rated 4.5 against a 4.51 average across the 619 residential cleaning businesses listed here.
- Has more Google reviews than 97% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 67
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
209
4
6
3
1
2
4
1
28
Questions people ask
- How long does post-renovation cleaning take?
- Typically 2-3 days. One review reported 5 workers per day and completion in three days; teams will work past 5pm if allowed.
- Do you get updates during the work?
- Yes, staff send photo and video updates throughout the job, according to reviews.
- What areas do you serve?
- Petaling Jaya, Kuala Lumpur, Selangor, Johor, Kepong, Bangsar, Cheras, and Bukit Jalil, per their website.
Similar cleaning services nearby
24 low data
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Carpet & Upholstery Cleaning
66 low data
Cuci carpet petaling jaya
5.0(6)✓ Google-verified
All six reviewers gave five stars, citing fast turnaround, affordable rates, and clean carpets that smell fresh. Limited detail available, but repeat customers suggest reliable service.
Commercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning