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Aura Clean Maintenance & Services

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 30 Google reviews · How we rank ›

4.8(30) 74 composite score See reviews on Google ✓ Google-verified
Residential Cleaning
Aura Clean Maintenance & Services
Service
Residential Cleaning
Reviews
30

What recent reviews say

Most bookings arrive on time with staff who ask for feedback after each task and clean thoroughly. The one critical review flagged slowness and incomplete work on sink and toilet areas, contrasting sharply with the overwhelming praise for attention to detail and fair value.

Last-minute requests and office cleaning emerge as particular strengths. Flexibility on hours and cleaner count is standard. One reviewer appreciated the website's instant pricing calculator and WhatsApp contact option, while another needed emergency post-renovation cleaning completed within an extended booking.

Praised for
  • quick response and last-minute availability
  • thorough attention to detail in cleaning
  • friendly and hardworking staff
  • fair pricing relative to quality
  • flexible hours and customizable packages
Watch-outs
  • slow work pace despite adequate time
  • incomplete cleaning of specific areas
  • staff inattentiveness during job
punctualthorough-cleaningfriendly-stafffair-pricingprofessional-staffresponsive-bookingattention-to-detailflexible-scheduling
Best for: busy professionals and homeowners needing quick turnaround or flexible scheduling
Think twice if: one review reported slow work pace and incomplete cleaning of toilet and sink areas despite paid hours

Strengths

  • accepts last-minute bookings and responds quickly
  • staff check work per-task and ask for sign-off
  • transparent pricing visible on website
  • flexible hour and cleaner count options

Worth knowing

  • Staff member named Angela mentioned positively
  • Website offers instant price calculation
  • WhatsApp contact available for enquiries
  • Cleaner extended a 4-hour post-renovation job to 6 hours on customer request
  • One reviewer's fifth repeat booking across home, office, and aircon cleaning

What reviews say by service

Residential Cleaning
Staff regularly ask for task-by-task approval and clean detail-heavy areas like toilets to high polish; one complaint of incomplete sink and toilet floor washing
Post-Renovation & Deep Cleaning
Praised for fast response to emergency post-reno requests and willingness to extend hours mid-job
Commercial & Office Cleaning
Described as urgent-need capable with good performance; one reviewer used them for office five times alongside home and aircon
Eco-Friendly / Green Cleaning
Listed as offered but no specific review evidence of eco-friendly materials or methods

How it compares

  • Rated 4.8 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

How We Score
Star rating 78
Review volume 65
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
28
4
1
3
0
2
0
1
1

Common questions

Can I book cleaning at the last minute?
Yes. Reviews confirm same-day bookings were accepted. Use their website or WhatsApp to request; staff confirm arrival quickly.
Can I extend hours mid-job if more work is needed?
Yes. One customer booked 4 hours for post-renovation cleaning and extended to 6 hours on-site without issue.
How do I see pricing before booking?
The website displays prices immediately based on your selections; you can customize hours and cleaner count to adjust the quote on the spot.
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Last updated 2026-08-29