
Ultra Cleaning Kepong
Most clients return month after month, praising staff like Intan, Jane, and Aisha for finishing tasks quickly and following detailed instructions without complaint. The 3-person, 4-hour deep-clean model draws strong praise for reaching dusty AC units and neglected corners. One unhappy customer cited staff misconduct caught on CCTV and felt the manager's offer to rebook for extra cost was dismissive rather than restorative. Booking via WhatsApp is simple, but message replies lag during busy periods. Prices run above market average, though most long-term clients see the thoroughness as worth it. Part-time maid packages, steam cleaning of sofas and carpets, and post-renovation work all appear regularly in positive feedback.

