PJ Cleaning Service Guide
Menu

Ultra Cleaning Kepong

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 198 Google reviews · How we rank ›

4.6(198) 83 composite score See reviews on Google ✓ Google-verified
Eco-Friendly / Green CleaningResidential CleaningCommercial & Office CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Ultra Cleaning Kepong
Location
Kepong Menjalara, Kuala Lumpur
Services
Eco-Friendly / Green Cleaning, Residential Cleaning, Commercial & Office Cleaning
Reviews
198
Ranking
#19 in Eco-Friendly / Green Cleaning
Best for
Homeowners wanting thoroughness and reliability over budget, especially those already spending on premium part-time maids.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.

What reviewers think

Most clients return month after month, praising staff like Intan, Jane, and Aisha for finishing tasks quickly and following detailed instructions without complaint. The 3-person, 4-hour deep-clean model draws strong praise for reaching dusty AC units and neglected corners. One unhappy customer cited staff misconduct caught on CCTV and felt the manager's offer to rebook for extra cost was dismissive rather than restorative.

Booking via WhatsApp is simple, but message replies lag during busy periods. Prices run above market average, though most long-term clients see the thoroughness as worth it. Part-time maid packages, steam cleaning of sofas and carpets, and post-renovation work all appear regularly in positive feedback.

Praised for
  • punctual and professional teams
  • quick response to instructions
  • attention to hard-to-reach areas
  • convenient booking process
  • reliable long-term service
Watch-outs
  • staff taking excessive breaks or disinterest
  • windows and kitchen left dirty after service
  • two-hour slots felt rushed for large jobs
  • slow response times on messages
punctualthorough-cleaningreliable-staffresponsive-bookingprofessional-stafffriendly-staffattention-to-detailtrustworthy
Best for: Homeowners wanting thoroughness and reliability over budget, especially those already spending on premium part-time maids.
Think twice if: Staff misconduct has occurred and manager escalation may prioritize upselling rebooking over resolution.

Strengths

  • 3-person teams for comprehensive 4-hour deep cleans
  • WhatsApp booking without call hassle
  • consistent long-term client retention
  • staff named in reviews and trusted by customers

Worth knowing

  • Technicians named by reviewers: Intan, Heny, Nela, Dom, Nurasiah, Aisha, Jane (manager)
  • 4-hour, 3-person service model praised for tackling AC units and years-old dust buildup
  • Part-time maid services retained by same clients for 1-3 years
  • Warranty coverage mentioned; staff return to fix issues within coverage period
  • WhatsApp booking accepted; replies can lag during peak times

What reviews say by service

Residential Cleaning
Clients return for routine monthly house cleaning; staff follow instructions and tackle neglected areas like AC units and dust buildup.
Post-Renovation & Deep Cleaning
4-hour, 3-person teams praised for thorough cleanup; one 4-hour session resolved years of accumulated dust.
Carpet & Upholstery Cleaning
Steam cleaning of sofas and carpets consistently praised alongside maid and pest services as part of bundled packages.

How it compares

  • Rated 4.6 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 73
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
167
4
10
3
7
2
3
1
11

Questions people ask

How do I book a cleaning?
WhatsApp message the business to request a date and time. Booking is described as simple and efficient, though replies may lag during busy periods.
What does a 4-hour team session include?
A 3-person crew handles deep cleaning of all rooms, bathrooms, and hard-to-reach areas like AC units. One reviewer noted the crew cleared dust and residue buildup accumulated over years.
Do they offer recurring maid services?
Yes. Clients book hourly part-time maid packages; reviewers report keeping the same staff member for 1-3 years through repeat bookings.

Similar cleaning services nearby

Clean & Fresh Laundry Dry Cleaning Services
70

Clean & Fresh Laundry Dry Cleaning Services

4.6(20)✓ Google-verified

Most customers praise the speed of service and quality of results, especially the fresh scent and neat presentation of clothes. Pickup and delivery to your door stand out as major draws for busy professionals in KL. However, a small group report timing slip-ups, a lack of ready-notification texts, rude counter staff, and prices comparable to competitors despite claims of affordability. The shop handles leather jackets and delicate fabrics well, with same-day turnaround often achieved. Staff professionalism is split: many describe efficiency and friendliness, but at least one customer found the front-desk lady consistently grumpy. A handful mention eco-friendly methods and reasonable pricing; others say the cost doesn't match rival laundries that send SMS alerts when items are done.

Residential CleaningCarpet & Upholstery Cleaning
Desa park city cleaning
77

Desa park city cleaning

5.0(15)✓ Google-verified

Reviewers consistently report excellent cleaning results and efficient work from the team. Staff earn frequent praise for being hardworking and friendly. Across all 18 five-star reviews, customers express satisfaction with both the final outcome and the professionalism shown throughout the service. Booking is straightforward and simple. Cleaners understand residential requirements and handle general cleaning jobs properly throughout. Customers appreciate the reliable service and the time it saves. One reviewer noted the pricing is not the cheapest, but the quality of work justifies it.

Residential Cleaning
E Mop Cleaning Services
72 low data

E Mop Cleaning Services

4.6(28)✓ Google-verified

E Mop earns strong trust from expats and long-term residents alike. Multiple reviewers praise Jessica's responsiveness and the team's thoroughness, noting consistent service over years. One older complaint cited scheduling issues and communication lapses, but recent reviews show no pattern of recurrence.

Eco-Friendly / Green CleaningResidential CleaningCarpet & Upholstery Cleaning

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-20