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Recommend.my

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 368 Google reviews · How we rank ›

4.3(368) 73 composite score See reviews on Google ✓ Google-verified
Residential CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Recommend.my
Services
Residential Cleaning, Carpet & Upholstery Cleaning, Post-Renovation & Deep Cleaning
Reviews
368

What recent reviews say

Most users praise the platform's speed and the competence of staff sent out, with many noting quick responses and professional work on aircon and cleaning jobs. However, a vocal minority report serious gaps: support teams don't respond to complaints via WhatsApp or email, contractors sometimes don't show up or deliver incomplete work, and follow-up repairs fail within days or weeks. Payment issues (card rejections) and surprise charges after diagnosis further frustrate users who feel trapped with no way to escalate complaints.

Praised for
  • fast response and booking
  • professional and efficient staff
  • friendly and courteous service
  • reliable platform with promos
Watch-outs
  • poor customer service and unresponsive support
  • incomplete work or service failures
  • hidden or additional charges after diagnosis
  • no-show and unreliable contractors
  • issues persist within warranty period
responsive-bookingprofessional-stafffriendly-staffpunctualpoor-communicationno-showcancelled-last-minuteunpleasant-odor-left
Best for: expats and busy professionals needing one app for multiple home services
Think twice if: aircon work carries high risk of incomplete repairs or failures within weeks; platform support does not respond to complaints

Strengths

  • convenient all-in-one booking platform
  • fast initial response to requests
  • professional and efficient technicians
  • covers diverse home services

Worth knowing

  • Inspection fees charged upfront (e.g. RM80 for fan diagnosis)
  • Payment card system frequently rejects transactions
  • No warranty accountability when repairs fail days or weeks later
  • Support channels (WhatsApp, email) reportedly unresponsive
  • Foreign technicians available; some speak English and Malay

What reviews say by service

Residential Cleaning
praised for ease of ordering and on-time completion; limited review detail
aircon-duct-cleaning
staff often efficient and quick, but follow-up failures, incomplete work (missing gas top-up), and water leaks reported; poor support on dispute

How it compares

  • Rated 4.3 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

How We Score
Star rating 54
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
276
4
31
3
2
2
4
1
55

Common questions

Can I use Recommend.my if I don't speak Malay?
The platform's website lists service areas across Selangor and KL. One review notes the platform is good for expats. However, some foreign technicians are available and speak English and Malay, though communication issues remain unpredictable.
What happens if a repair fails after the appointment?
Users report the platform's support does not respond via WhatsApp or email. One customer paid RM900 for an aircon repair that stopped working within 24 hours and was charged an additional RM400 to reattempt it; the fix failed again within 12 hours.
Are there payment issues?
Multiple reviewers report card payments constantly timing out or being rejected without explanation. Cash or alternative payment may be preferable.

Similar cleaning services nearby

Carpet Cleaning @ Recommend.my
72

Carpet Cleaning @ Recommend.my

4.7(18)✓ Google-verified

Five-star reviews consistently praise quick, professional cleaning and AC servicing with fair rates. One account stands out: a customer reported multiple missed appointments and conflicting arrival times with no proactive updates, leaving them to chase for confirmation.

Carpet & Upholstery Cleaning
AbsCuci
24 low data

AbsCuci

No rating yet✓ Google-verified

Review evidence is limited. The business operates across Klang Valley and Selangor, offering carpet, upholstery, mattress, and house cleaning services with claims of NTA-Free and Woolsafe approval since 2017.

Carpet & Upholstery CleaningResidential Cleaning

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Last updated 2026-08-29