- Can I use Recommend.my if I don't speak Malay?
- The platform's website lists service areas across Selangor and KL. One review notes the platform is good for expats. However, some foreign technicians are available and speak English and Malay, though communication issues remain unpredictable.
- What happens if a repair fails after the appointment?
- Users report the platform's support does not respond via WhatsApp or email. One customer paid RM900 for an aircon repair that stopped working within 24 hours and was charged an additional RM400 to reattempt it; the fix failed again within 12 hours.
- Are there payment issues?
- Multiple reviewers report card payments constantly timing out or being rejected without explanation. Cash or alternative payment may be preferable.