Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-20.
Across 60 reviews at 4.9 stars, Steam & Sanitize delivers consistent, detail-focused cleaning for offices and homes. Named staff like Ashley, Joy, Perabu, and Farisya earn trust through punctuality, honest advice, and care for carpets and sanitization work.
(Limited review text available, but repeated mentions of thorough work on corners and edges, eco-friendly products, and staff by name across years suggest reliability and attention to detail are core strengths.)
Based on limited recent reviews, so treat this as low-confidence.
Four reviews yield mixed results: some praise straightforward service and staff friendliness, but one recent complaint flagged disrespect. Limited data makes patterns hard to confirm.
Most visits leave clients impressed by the speed, detail, and proactive communication from teams led by staff like Marcus, Fikri, and Jason. Post-renovation and move-in cleans draw particular praise for removing stubborn stains and dust. One significant two-star report detailed a second visit where the supervising PIC was absent for most of the job, left areas uncleaned, became defensive when questioned, and failed to match the professionalism of the first session with the same company. Pricing scales with scope; curtain, mattress, and sofa cleans are offered à la carte alongside standard packages. The business claims ISO 9001:2015 certification and operates from Petaling Jaya into central Kuala Lumpur and surrounding areas.
Mama Jo earns strong praise for leather work, especially bag recolouring and restoration that customers say rivals or beats specialist competitors. Staff communicate timelines and process detail upfront, building trust for high-value items. Dry cleaning and laundry receive consistent compliments for care and cleanliness. Their scope spans shoes, wallets, carpets, and soft furnishings. Prices are seen as fair for the standard, and team members (including Kim) are noted for friendliness and willingness to accommodate requests.
Last updated 2026-09-20
