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Pro Shine Cleaning

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 45 Google reviews · How we rank ›

4.3(45) 73 composite score See reviews on Google ✓ Google-verified
Residential CleaningCommercial & Office CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Pro Shine Cleaning
Services
Residential Cleaning, Commercial & Office Cleaning, Carpet & Upholstery Cleaning
Reviews
45

What recent reviews say

Most jobs run smoothly with staff arriving on time and cleaning thoroughly, though one cancellation threw a day off schedule. Named cleaners like Anna, Za, and Shrifah earn praise for detail work; Mr. Chin, listed as the person in charge, handles complaints quickly. A few note the cost edges toward expensive for partial-room jobs.

Reviewers trust them for residential work after repeat bookings spanning years. The service reaches Petaling Jaya, Selangor, and KL. One scheduling slip undercuts an otherwise solid track record; the business appears to train staff well but sometimes struggles with punctuality promises.

Praised for
  • friendly and attentive staff
  • thorough cleaning work
  • punctual arrivals
  • responsive management
  • easy booking
Watch-outs
  • late arrivals disrupt schedules
  • pricing feels high for the scope
punctualthorough-cleaningfriendly-staffprofessional-staffreliable-staffresponsive-bookingtrustworthy
Best for: homeowners wanting consistent cleaning with responsive management over months or years
Think twice if: scheduling delays matter to you or your day has tight margins between appointments

Strengths

  • reliable staff with repeat clients
  • named cleaners praised for detail work
  • quick problem resolution by management
  • wide service menu including post-renovation

Worth knowing

  • Named cleaners: Anna, Za, Shrifah; all praised for thorough or detail work
  • Management: Mr. Chin handles complaints and responds quickly
  • Long-term clients report continuity across years
  • Booking described as easy

What reviews say by service

Residential Cleaning
Cleaners arrive on time, work methodically, and earn praise for detail; one late arrival disrupted a pest-control booking
Carpet & Upholstery Cleaning
Sofa and mattress cleaning mentioned on website but only weak review evidence of actual delivery
Post-Renovation & Deep Cleaning
Listed as a service but no review text clearly speaks to this work
Commercial & Office Cleaning
Listed as a service but limited review evidence of office-specific work quality

How it compares

  • Rated 4.3 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Score
Star rating 58
Review volume 72
Review recency 80
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
28
4
11
3
1
2
0
1
5

Common questions

Do you offer same-day or last-minute bookings?
Yes. One reviewer requested service at the eleventh hour and was accommodated, though the cleaner arrived later than expected (9:20 am instead of 8 am).
Can I request the same cleaner for repeat visits?
Long-term clients report engaging Pro Shine for years with consistent cleaners. Request can likely be made through management, though reviews do not explicitly confirm this.
Which areas do you cover?
The business serves Petaling Jaya, Bandar Utama, Selangor, and Kuala Lumpur, according to their website.
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Most reviews highlight quick, friendly service and thorough work at fair prices. Booking is straightforward and staff arrive on time; Mr. Chin and individual cleaners like Azizah earn specific praise for attention to detail and politeness. A persistent issue is slow or midnight replies to daytime messages and occasional no-shows, which undercut the experience for first-time customers trying to book. Residential and deep-cleaning jobs dominate positive feedback, with reviewers noting dust removal after renovations and move-in cleans completed within stated hours. The business serves Petaling Jaya and nearby areas, operates 7 days, and their website claims certification and service since 2021. However, scattered reports of rude or inattentive staff suggest quality varies by cleaner assigned.

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Last updated 2026-08-29