41 low data
Chordeus Hygiene
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential CleaningCommercial & Office Cleaning
AY Harmoni Services Sdn Bhd
Residential Cleaning
- Service
- Residential Cleaning
- Reviews
- 19
What recent reviews say
Long-term clients praise reliability and flexibility, with staff like Andrew earning loyalty. Recent experience reveals serious issues: undisclosed per-cleaner charges, cancellations without warning, and booking requests that go ignored despite online visibility.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent reviews (1-3 weeks ago) show sharp decline: billing deception and poor communication now dominate, contrasting sharply with long-term client loyalty from years prior.
Praised for
- reliable and punctual when committed
- friendly and easy to communicate with
- flexible scheduling
- trustworthy staff
Watch-outs
- hidden charges and billing confusion
- last-minute cancellations
- poor customer service and slow follow-up
- unresponsive to booking inquiries
punctualtrustworthycancelled-last-minutepoor-communicationoverpriced
Best for: households with established relationships and clear, upfront billing agreements
Think twice if: verify total charges and per-cleaner rates in writing before booking; unresponsive to initial contact attempts
Strengths
- punctual and reliable for long-term clients
- staff go beyond basic cleaning to help with household tasks
- flexible to accommodate schedule changes
Worth knowing
- Staff member Andrew named as reliable and trusted
- brochure claims session-based charging but customers report per-cleaner billing instead
- booking via WhatsApp listed but reviewers report no response despite seeing online status
What reviews say by service
- Residential Cleaning
- long-term clients value flexibility and thoughtful service; recent clients hit with unexpected per-cleaner charges
How it compares
- Rated 2.7 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 74% of the businesses in this directory.
How we scored this
How We Score Star rating 15
Review volume 56
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30
Rating breakdown
5
8
4
0
3
0
2
1
1
10
Common questions
- How are you charged for cleaning?
- Brochure lists session-based pricing, but recent reviews report being charged per cleaner instead. Request a written breakdown of total costs before booking.
- How do I book a cleaning session?
- The business lists WhatsApp as the booking method, but recent reviews report long delays or no response to messages despite the account showing online.
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55 low data
D&D Cleaning Specialist
5.0(5)✓ Google-verifiedPublishes prices
All five reviews rate D&D five stars with limited detail. Carpet and sofa cleaning are praised for odor removal and stain treatment; staff are noted as responsive, friendly, and trustworthy. Review evidence is sparse on breadth.
Residential CleaningCarpet & Upholstery CleaningCommercial & Office Cleaning
43 low data
Cleaner
5.0(2)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning