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NEW ECO RESOURCES BM SDN BHD

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 5 Google reviews · How we rank ›

1.0(5) 45 low data composite score See reviews on Google
Eco-Friendly / Green Cleaning
NEW ECO RESOURCES BM SDN BHD
Location
Jalan Ipoh, Kuala Lumpur
Service
Eco-Friendly / Green Cleaning
Reviews
5
Ranking
#100 in Eco-Friendly / Green Cleaning

Business data from Google Business Profile, checked 2026-09-20.

What reviewers think

All five reviews report scheduling failures, no-shows or severe delays, and poor handling of complaints. Customers describe rude staff, property damage, and unanswered requests for resolution.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • no-shows and chronic lateness
  • rude and unresponsive admin
  • damaged client property
  • staff blame-shifting
no-showpoor-communication
Think twice if: Anyone seeking reliable scheduling and responsive support should look elsewhere; this company has a documented pattern of no-shows, long delays, and poor complaint handling.

Worth knowing

  • Cleaners reported arriving 2-3 hours late or unexpectedly early without notice
  • Staff have damaged client property and not disclosed damage
  • Admin does not respond to complaint requests or requests for staff changes

How it compares

  • Rated 1 against a 4.55 average across the 111 eco-friendly / green cleaning businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 29
Review volume 34
Review recency 58
Review sentiment 34
Profile completeness 100
Verification 30

Rating breakdown

5
0
4
0
3
0
2
0
1
5

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Malaysia cleaner Services by M Expert Care services SDN BHD
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Experiences here split sharply. When this service delivers, customers praise punctual arrival, staff who listen, and attention to corners others miss. Pricing feels fair to repeat customers. Yet a substantial group encountered rushed work, untrained teams who missed spots despite being asked to return, and frustrating pre-service communication gaps. One customer waited 30 minutes past appointment time and was later pressured to pay roadside; another was charged for hours beyond what was quoted. Post-renovation jobs drew particular criticism for not meeting the "move-in ready" standard promised. The team sometimes rewills window glass or stays late to finish, which counts. But inconsistency runs deep: some crews arrive prepared and organised, others show up without basic ladders. Booking feels like a gamble on which crew shows up. Their website claims 15 years' experience and 18 qualifications, yet multiple reviewers flagged untrained workers and workers who don't understand what "deep cleaning" means.

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Last updated 2026-09-20