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NEW ECO RESOURCES BM SDN BHD

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 5 Google reviews · How we rank ›

1.0(5) 45 low data composite score See reviews on Google
Eco-Friendly / Green Cleaning
NEW ECO RESOURCES BM SDN BHD
Service
Eco-Friendly / Green Cleaning
Reviews
5

What recent reviews say

All five reviews report scheduling failures, no-shows or severe delays, and poor handling of complaints. Customers describe rude staff, property damage, and unanswered requests for resolution.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • no-shows and chronic lateness
  • rude and unresponsive admin
  • damaged client property
  • staff blame-shifting
no-showpoor-communication
Think twice if: Anyone seeking reliable scheduling and responsive support should look elsewhere; this company has a documented pattern of no-shows, long delays, and poor complaint handling.

Worth knowing

  • Cleaners reported arriving 2-3 hours late or unexpectedly early without notice
  • Staff have damaged client property and not disclosed damage
  • Admin does not respond to complaint requests or requests for staff changes

How it compares

  • Rated 1 against a 4.58 average across the 92 eco-friendly / green cleaning businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Score
Star rating 29
Review volume 34
Review recency 61
Review sentiment 34
Profile completeness 100
Verification 30

Rating breakdown

5
0
4
0
3
0
2
0
1
5

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Malaysia cleaner Services by M Expert Care services SDN BHD
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Five-star reviews highlight punctuality, meticulous attention to corners and details, and staff willingness to stay late or redo glass without complaint. One customer specifically praised the balance of affordable pricing with top-notch results. However, one-star complaints cluster around training gaps and quality variance. Several reviewers reported staff arriving unprepared (missing ladders), skipping quality checks, and requiring customer oversight to identify missed spots. Deep cleaning jobs drew particular criticism for not meeting the standard promised. A separate serious complaint documented poor communication (unanswered calls), a 30-minute late arrival, unexpected billing jumps (charged for 2 extra hours when told 1), and aggressive on-site payment pressure while the customer was driving. Communication breakdowns appear alongside work inconsistency. One reviewer hired for "deep cleaning" after renovation received only a single coat of cement remover and was left with dust and residue still present. Another paid high prices for basic cleaning and felt the result was rushed and careless. The business's willingness to squeeze in bookings and respond positively to last-minute requests has earned praise, but execution under time pressure may be uneven.

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Last updated 2026-08-29