62 low data
EZ CLEAN SOLUTIONS
5.0(2)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential CleaningCarpet & Upholstery Cleaning
Ultra Cleaning Kuala Lumpur
Post-Renovation & Deep CleaningEco-Friendly / Green CleaningCommercial & Office CleaningResidential CleaningCarpet & Upholstery Cleaning
- Services
- Post-Renovation & Deep Cleaning, Eco-Friendly / Green Cleaning, Commercial & Office Cleaning
- Reviews
- 64
What recent reviews say
Most customers report a reliable, detail-focused cleaning experience. Staff ask what matters most, work steadily through each room, and catch spots others miss like door handles and light switches. One significant complaint: severe delays, no-show follow-ups, and poor coordination on a renovation project cost hours and left the job incomplete.
The business has a strong track record on smaller residential jobs and rental turnovers. Staff names like Sheng and Nopita appear across separate reviews. The conflict centres on managing large or multi-day jobs where communication broke down entirely. For straightforward house cleans, the pattern is consistency; for complex projects, risk exists.
Praised for
- attention to detail
- responsive and fast booking
- thorough and methodical approach
- friendly and trustworthy staff
- handles neglected areas well
Watch-outs
- repeated delays on arrival
- poor communication during service
- incomplete job handling
- lack of accountability
thorough-cleaningresponsive-bookingfriendly-staffpunctualattention-to-detailpoor-communicationcancelled-last-minute
Best for: Homeowners wanting a straightforward house clean with attention to detail and friendly staff.
Think twice if: Multi-day jobs or complex projects where communication and coordination may falter under pressure.
Strengths
- Attention to forgotten corners and edges
- Staff ask what needs focus before starting
- Punctual arrival on standard jobs
- Friendly and trustworthy team
Worth knowing
- Staff member Sheng led a 4-person team on a major clean and communicated via WhatsApp when language barriers arose
- Team arrived 3 hours late on a renovation project and failed to return next day as promised
- Standard residential cleans typically arrive on or near the agreed time
- Crew often point out dust or sticky residue that customers didn't notice
- Post-party deep cleans handled in single visit
What reviews say by service
- Residential Cleaning
- Strong performance on routine house cleans and rental turnovers; one major scheduling and communication failure on a renovation job.
- Post-Renovation & Deep Cleaning
- Described as thorough after renovation in one positive review; one separate incident of incomplete post-renovation work with poor follow-up remains unresolved.
How it compares
- Rated 4.9 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 88% of the businesses in this directory.
How we scored this
How We Score Star rating 86
Review volume 79
Review recency 85
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
63
4
0
3
0
2
0
1
1
Common questions
- Do they arrive on time?
- Yes, on standard residential jobs reviewers report arrival close to or within the agreed window. One renovation project saw a 3-hour delay and a no-show the following day.
- What areas of the house do they focus on?
- The team asks you which areas matter most before starting and make a point of cleaning often-missed spots: light switches, door handles, shelf edges, under furniture, and window tracks.
- Are they trustworthy enough to leave in my home alone?
- Multiple reviewers mention leaving the team unattended and report feeling safe and satisfied with the outcome. Staff are described as friendly and respectful.
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Ultra Post Renovation Cleaning
4.9(53)✓ Google-verified
Post-renovation customers consistently report that Ultra clears fine dust, cement stains, and construction mess from every corner, including hard-to-reach spots like window tracks and cabinet interiors. The team arrives prepared and responsive, though one reviewer felt the cleaning standard did not justify the cost.
Post-Renovation & Deep CleaningEco-Friendly / Green CleaningResidential Cleaning