Most customers find Kleen Asia delivers visible results: carpets look new, sofas regain their colour, and the team arrives when promised. Named staff like Dinesh and Lisa handle multiple service types (curtains, mattresses, sofas, carpets) in single visits. The main friction is pricing: quotes occasionally come in higher than initial estimates, and communication lapses have left some customers waiting.
Their speed matters: a recent job covering five curtain sets, a mattress, carpet, sofa, and chairs took three and a half hours for around RM 1,180. They also offer pick-and-deliver carpet service and office cleaning. The business states it holds IICRC certification and has operated since 2013.
Reviewers consistently report fast turnarounds and results that look like-new, with multiple mentions of shoes and fabrics coming out sparkling. Service quality and speed are the standout themes across recent five-star feedback, though detail on broader residential work is limited.
Limited review evidence shows a business troubled by poor customer service. Past clients report rude interactions with the owner and staff, abrupt phone disconnections when seeking help, and withdrawal of maids without support. One older review credits the agency with historical trust, but warns that current office conduct may damage that reputation.
Most customers report strong cleaning outcomes with named staff like Kak Novy, Wati, and Septin earning repeat praise for care and thoroughness. A vocal minority cite scheduling disruptions and one serious allegation of theft; the business's handling of the latter complaint appears to have left the customer dissatisfied.
Last updated 2026-08-29
