Most customers report strong cleaning outcomes with named staff like Kak Novy, Wati, and Septin earning repeat praise for care and thoroughness. A vocal minority cite scheduling disruptions and one serious allegation of theft; the business's handling of the latter complaint appears to have left the customer dissatisfied.
Limited review evidence shows a business troubled by poor customer service. Past clients report rude interactions with the owner and staff, abrupt phone disconnections when seeking help, and withdrawal of maids without support. One older review credits the agency with historical trust, but warns that current office conduct may damage that reputation.
Reviewers consistently report fast turnarounds and results that look like-new, with multiple mentions of shoes and fabrics coming out sparkling. Service quality and speed are the standout themes across recent five-star feedback, though detail on broader residential work is limited.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-29
