Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most customers report strong cleaning outcomes with named staff like Kak Novy, Wati, and Septin earning repeat praise for care and thoroughness. A vocal minority cite scheduling disruptions and one serious allegation of theft; the business's handling of the latter complaint appears to have left the customer dissatisfied.
All 44 reviews award five stars, with no complaints recorded. Customers report deep cleans done right the first time, from move-in readiness to post-renovation dust and pet hair removal. Staff confirm bookings in advance, quote clearly on WhatsApp with no hidden charges, and deliver same-day service when needed. Pricing sits well below premium rivals yet corners are never cut. Long-term clients stick with the same team for fortnightly cleans. Marble floor polishing, upholstery steam cleaning, grout restoration, and window track deep-dives all earn specific praise. The business operates across eight Puchong neighbourhoods and handles both residential units and larger two-storey homes. Curtain rehang, mattress refresh, and storeroom clearance work proves the scope beyond standard vacuuming. No negative feedback surfaces in the record.
Limited review evidence shows a business troubled by poor customer service. Past clients report rude interactions with the owner and staff, abrupt phone disconnections when seeking help, and withdrawal of maids without support. One older review credits the agency with historical trust, but warns that current office conduct may damage that reputation.
Last updated 2026-08-29
