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Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 52 Google reviews · How we rank ›

4.8(52) 80 composite score See reviews on Google ✓ Google-verified
Residential CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Welcome Cleaning Services
Location
Kampung Baru Ampang, Ampang Jaya
Services
Residential Cleaning, Carpet & Upholstery Cleaning, Post-Renovation & Deep Cleaning
Reviews
52
Ranking
#54 in Residential Cleaning
Best for
Busy professionals needing thorough, quick residential cleaning with easy booking and fair rates.

Business data from Google Business Profile, checked 2026-09-20.

What reviewers think

Most customers report thorough, quick cleaning that leaves homes looking new. Teams are friendly and professional, with pricing reviewers call fair and reasonable. One significant complaint: a cancellation at the last minute with no prior warning despite confirmation checks, which the reviewer felt showed poor accountability.

For ongoing jobs, staff come back regularly and book easily. The owner responds quickly to enquiries, and most appointments go smoothly. That single no-show stood out as a major lapse in communication and professionalism.

Praised for
  • thorough, professional cleaning
  • fast and efficient work
  • friendly, responsive staff
  • fair pricing
Watch-outs
  • last-minute cancellation
  • poor communication on confirmation
  • lack of accountability
thorough-cleaningpunctualprofessional-stafffriendly-stafffair-pricingresponsive-bookingno-show
Best for: Busy professionals needing thorough, quick residential cleaning with easy booking and fair rates.
Think twice if: The one reported no-show and delayed communication suggests confirming appointments closer to the date, especially if you need to arrange your schedule around the booking.

Strengths

  • Consistently thorough and fast work
  • Quick response times to booking
  • Competitive pricing for quality service
  • Owner actively manages customer relationships

Worth knowing

  • Staff complete 4-hour jobs efficiently with teams of two or more
  • Owner known for quick response to enquiries
  • Work covers greasy cooking areas, windows, X-ray room sanitisation, storage areas, and studios
  • No headaches reported with house cleanliness after service

What reviews say by service

Residential Cleaning
Customers praise thorough work on kitchens, windows, and full homes; one cancellation without proper notice reported.
Carpet & Upholstery Cleaning
No specific carpet or upholstery mentions in reviews; category offered but not clearly evidenced.
Post-Renovation & Deep Cleaning
No specific post-renovation mentions; work on X-ray room and storage areas suggests capability for deep cleaning.

How it compares

  • Rated 4.8 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 81
Review volume 75
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
2
3
0
2
0
1
2

Questions people ask

How long do jobs typically take?
Most jobs run 2-4 hours. One review mentions a 4-hour service; another notes 2 hours for an X-ray room, toilet, and storage area.
Can I book on the same day?
The owner responds quickly to enquiries. Several reviews mention easy and responsive booking, though one customer's experience showed that same-day or last-minute confirmation can be unreliable.
Do you work on weekends?
Yes, the business is open seven days a week.

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Last updated 2026-09-20