21 low data
Syarikat Perkhidmatan Vikleen
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Washhouse Dry Cleaning & Laundry Services (No Signboard)
Commercial & Office CleaningResidential CleaningCarpet & Upholstery CleaningEco-Friendly / Green Cleaning
- Services
- Commercial & Office Cleaning, Residential Cleaning, Carpet & Upholstery Cleaning
- Reviews
- 330
What recent reviews say
Most regular users praise speed, freshness, and value. But several customers lost expensive items to bleach stains, heat damage, or unwashed clothes returned as completed orders. Low compensation caps mean losses fall on the customer.
Staff communicate via WhatsApp and honour pickup promises. Laundry comes back folded and pressed reliably for everyday wear. The service shines for travellers and weekly users needing convenience. High-value or delicate garments carry real risk.
Praised for
- fast and reliable turnaround
- fresh smell and neat pressing
- convenient pickup and delivery
- affordable pricing
Watch-outs
- damage to high-end garments
- improper processing without consent
- quality decline over time
- low compensation limits
punctualthorough-cleaningfair-pricingfriendly-staffresponsive-bookingdamaged-itemsattention-to-detail
Best for: regular users needing weekly convenience, office staff with daily workwear, hotel guests and travellers.
Think twice if: you own valuable or delicate items; compensation is capped well below market value for loss or damage.
Strengths
- same-day or next-day WhatsApp updates
- pickup and delivery included
- prices from RM4.50/kg wash and fold
- established since 2017
Worth knowing
- WhatsApp pickup and delivery notifications within 24 hours
- compensation cap of RM250 for items
- recent complaints of bleach stains and heat damage to designer pieces
- quality concerns reported in last three months despite price increases
- clothes returned unwashed but folded and sprayed with fragrance in at least one case
What reviews say by service
- Residential Cleaning
- laundry comes back fresh, nicely pressed, and smelling clean for everyday wear; regular users rely on weekly or bi-weekly service.
- Commercial & Office Cleaning
- popular for office staff sending workwear weekly; affordable bulk pricing on working clothes; some reports of quality lapses in recent months.
How it compares
- Rated 4.5 against a 4.49 average across the 275 commercial & office cleaning businesses listed here.
- Has more Google reviews than 98% of the businesses in this directory.
How we scored this
How We Score Star rating 67
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
269
4
21
3
5
2
5
1
30
Common questions
- How fast can you pick up and return my laundry?
- WhatsApp notification on pickup, typically within 24 hours of return. Some backpack jobs take up to 4 days. They pick up and deliver across KL and Petaling Jaya.
- What happens if my clothes get damaged?
- Their compensation is capped at RM250 per claim, which may be well below the value of designer or high-end garments. Review their terms and conditions before sending valuable items.
- Are you open on weekends?
- Yes, they list 7 days opening hours. However, one recent review mentioned they were unexpectedly closed on a weekend, so confirm by calling or WhatsApp first.
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Ace & Shine Cleaning Services
4.1(28)✓ Google-verifiedPublishes prices
Most recent bookings arrive on time with their own supplies and get reliable weekly or one-time cleans. Reviewers praise cleaners like Rina, Ika, and Selvia for attention to detail and care with delicate items. However, older complaints flagged slow management responses after damage, late arrivals on confirmed bookings, deep cleans done poorly with minimal equipment and training, and a serious payment processing incident. Their strongest reviews span three years of satisfied regulars; worst issues cluster around 1-2 years ago.
Commercial & Office CleaningResidential CleaningPost-Renovation & Deep Cleaning