- How long does it take to get a response to a booking inquiry?
- Multiple recent reviews report 2-7 day delays on replies to WhatsApp and calls. One customer waited a week before being told dates, only to be offered limited options. Patience is needed.
- Do they redo work if I'm not satisfied?
- At least one customer had a second deep clean done at no extra charge after the first visit was incomplete. Policy unclear from reviews; clarify in your initial quote.
- Do they serve areas outside Puchong?
- Yes. Their website lists service to 32 areas of Kuala Lumpur (Kepong, Bangsar, Cheras, Bukit Jalil, Damansara Heights, etc.), 37 areas of Selangor (Petaling Jaya, Subang Jaya, Shah Alam, Cyberjaya, etc.), and Johor Bahru.