21 low data
Excellent Cleaning & Maintenance Services
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Superb Cleaning Service
Post-Renovation & Deep CleaningResidential CleaningCarpet & Upholstery CleaningCommercial & Office Cleaning
- Services
- Post-Renovation & Deep Cleaning, Residential Cleaning, Carpet & Upholstery Cleaning
- Reviews
- 44
What recent reviews say
Superb Cleaning delivers consistent results across post-renovation, residential, and office jobs. Reviewers praise punctuality, attention to detail, and staff who work without reminders. Multiple customers have used them for 2-3 years and cite reasonable pricing and reliable execution.
The main friction point is booking delays and communication that can take weeks, though the support team itself is described as responsive. One long-term customer notes they prefer the same staff members returning. Overall, those looking for dependable service over 12+ months see them as their go-to choice.
Praised for
- punctual and attentive
- thorough and detail-focused
- professional and friendly staff
- responsive communication
- reliable long-term service
Watch-outs
- occasional booking delays or cancellations
- communication sometimes slow despite responsiveness
punctualthorough-cleaningprofessional-stafffriendly-staffreliable-stafffair-pricingresponsive-bookingattention-to-detail
Best for: Businesses and homeowners seeking 12+ month cleaning contracts with the same reliable team.
Think twice if: Scheduling flexibility can be limited; expect occasional delays in communication response (weeks reported by one customer).
Strengths
- 100% five-star rating across 44 reviews
- long-term retention (customers cite 2-3 years)
- staff consistency (customers request same cleaners)
- handles heavy post-renovation dust loads
Worth knowing
- Named staff member Mina praised by reviewer
- long-term customers (2-3 years) cite preference for same personnel returning
- post-renovation jobs handled even with extremely heavy dust loads
- operates 7 days a week
What reviews say by service
- Post-Renovation & Deep Cleaning
- Handled heavy dust loads thoroughly; staff attentive and responsible.
- Commercial & Office Cleaning
- Maintains high standards across workstations, meeting rooms, and common spaces without disrupting operations.
- Residential Cleaning
- Thorough, punctual, and friendly; long-term customers report satisfaction over 2-3 years.
- Carpet & Upholstery Cleaning
- Listed as service; no specific review evidence provided.
How it compares
- Rated 5 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 84% of the businesses in this directory.
How we scored this
How We Score Star rating 88
Review volume 72
Review recency 96
Review sentiment 70
Profile completeness 100
Verification 30
Rating breakdown
5
44
4
0
3
0
2
0
1
0
Common questions
- How long do customers typically stay with Superb Cleaning?
- Multiple reviewers report 2-3 year relationships; one has been a customer since 2022.
- Do they come on weekends?
- Yes. Their website lists 7 days of opening hours.
- Can I request the same cleaner each time?
- One long-term customer states they prefer having the same personnel return and arrange this; availability depends on cancellations.
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