70 low data
Jia Cheng Services
5.0(5)✓ Google-verified
Five reviews, all five-star. Reviewers praise professional, punctual work with strong attention to detail. Limited detail beyond positive ratings.
Residential Cleaning
Gloson Cleaning
Carpet & Upholstery CleaningResidential CleaningCommercial & Office CleaningPost-Renovation & Deep Cleaning
- Location
- Taman Desa Petaling, Kuala Lumpur
- Services
- Carpet & Upholstery Cleaning, Residential Cleaning, Commercial & Office Cleaning
- Reviews
- 72
- Ranking
- #86 in Carpet & Upholstery Cleaning
- Best for
- Households and offices needing reliable bulk cleaning with minimal handholding from experienced teams.
Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.
What reviewers think
Most customers report thorough, detail-focused cleaning from trained staff who work independently and leave homes spotless. Occasional delays and uneven performance across team members are the main friction points; some jobs lack supervision or skip less visible areas like behind appliances.
Praised for
- thorough, attention to detail
- professional and polite staff
- reliable and consistent work
- quick booking process
Watch-outs
- late arrivals without notice
- inconsistent quality between team members
- lack of supervision tolerance
- missed spots and shallow cleaning
thorough-cleaningprofessional-staffreliable-stafffriendly-staffattention-to-detailmissed-spotsresponsive-bookingpunctual
Best for: Households and offices needing reliable bulk cleaning with minimal handholding from experienced teams.
Think twice if: Punctuality matters to you, or your home has tight corners and appliance gaps that need proactive attention.
Strengths
- Well-trained, independent workers
- Comprehensive service list (carpets, sofas, post-renovation, aircon)
- Easy online booking via Setmore
- Consistent results on main visible areas
Worth knowing
- Named staff: Anam, Surya, Sofia, Justin, and coordinator IIZ noted for professionalism
- Pricing ranges from RM 120 for 1 maid 4 hours to RM 1,999 for 10-service packages
- Website shows online booking via Setmore
- One reviewer noted late arrival at 1.5 hours past appointment without prior notice
- Another reviewer (4 star) noted water seeping into drawers and incomplete laundry room coverage until prompted
- Strong praise for tackling non-standard items: fan cleaning, mosquito net tidying
What reviews say by service
- Residential Cleaning
- Praised for thoroughness and tackling extras like fans and nets; complaints centre on incomplete coverage behind appliances and occasional delays.
- Carpet & Upholstery Cleaning
- Website lists sofa, mattress, curtain, and carpet cleaning; limited review detail on these specific services.
- Commercial & Office Cleaning
- Website claims commercial cleaning; no explicit review evidence.
- Post-Renovation & Deep Cleaning
- Website lists post-renovation cleaning; no explicit review evidence.
How it compares
- Rated 4.6 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 72
Review volume 81
Review recency 89
Review sentiment 61
Profile completeness 100
Verification 30
Rating breakdown
5
60
4
5
3
2
2
0
1
5
Questions people ask
- What areas do you serve?
- Klang Valley. Their website lists Setmore online booking.
- What is the cheapest service?
- One maid for 4 hours is RM 120, or 2 maids for 2 hours is also RM 120.
- Do you offer package discounts?
- Yes. Package A (5 visits, 2 maids 3 hours each) is RM 799; Package D (10 visits, 2 maids 4 hours each) is RM 1,999.
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