Most customers report no-shows, last-minute cancellations, or significant delays without warning. A few older reviews mention punctual service and friendly staff, but recent feedback shows inconsistent reliability, slow work, and management that does not respond to complaints or issues like damage to belongings.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: The rating and review pattern show a steep decline over time. Older reviews (3-6 years ago) include praise for punctuality and quality, but the most recent reviews (1-3 years ago) are dominated by complaints about no-shows, cancellations, and poor communication, suggesting a marked deterioration in service standards.
Pro Maids averages 2.3 stars across 19 reviews, with 63% rating them one or two stars. When the service arrives, some customers report satisfaction; most others describe no-shows, cancellations confirmed the day before, slow work, and homes left dirtier than the start. Trust and reliability are the core issues.
Review evidence is limited. Cleaning Resources Malaysia lists a wide range of services on their website, including residential and commercial cleaning, cleanroom work, and hospital cleaning. Further insight requires customer reviews.
No individual reviews are available for this business yet. CSS Cleaning Services operates across the Klang Valley with a broad range of services, including residential, commercial, office, and specialist cleaning. Their website claims to serve Puchong, Ampang, Ara Damansara, Damansara Uptown, Mont Kiara, Bangsar, KL, and Bukit Bintang.
Last updated 2026-08-29
