61 low data
Smile Cleaning Service
5.0(2)✓ Google-verified
Both reviewers came back multiple times and were very satisfied. One is already on their fifth visit, suggesting consistent, dependable work.
Residential Cleaning
RJK Group Cleaning Service
Carpet & Upholstery CleaningResidential Cleaning
- Services
- Carpet & Upholstery Cleaning, Residential Cleaning
- Reviews
- 25
What recent reviews say
When cleaners arrive, they work thoroughly and treat customers well. But recent reviews show repeated no-shows, missed appointments with poor communication, and staff not responding to messages for hours. The gap between their best and worst days is stark.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent reviews (past 2 weeks) show new no-show and communication failures not evident in older praise; pattern suggests deterioration in reliability and admin responsiveness.
Praised for
- punctual staff on good days
- thorough cleaning work when delivered
- friendly and attentive team members
- responsive to booking requests
Watch-outs
- no-show or late arrivals with no notice
- poor communication and last-minute changes
- admin unprofessional and dismissive
- post-renovation cleaning missed paint dust and corners
punctualthorough-cleaningfriendly-staffresponsive-bookingpoor-communicationno-showcancelled-last-minute
Best for: Customers willing to take scheduling risk for quality cleaning work when service runs smoothly.
Think twice if: Reliability and advance notice matter to you; recent no-shows and poor communication are ongoing issues.
Strengths
- thorough work on arrival
- brings own equipment and supplies
- friendly cleaners who work without micromanaging
Worth knowing
- Cleaners Yanti and Mira named specifically in praise for speed and thoroughness
- Bring own vacuum, step ladder, pails, and detergents
- Post-renovation service criticized for missing paint dust and floor corners
What reviews say by service
- Residential Cleaning
- Strong work and punctuality when staff arrive; multiple no-shows and late arrivals with no notice reported.
- Carpet & Upholstery Cleaning
- No specific feedback on this service in reviews.
- Post-Renovation & Deep Cleaning
- Reported failure to remove paint and dust from floors; corners left unclean; customer had to finish work themselves.
How it compares
- Rated 3.8 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
How We Score Star rating 44
Review volume 61
Review recency 100
Review sentiment 49
Profile completeness 75
Verification 30
Rating breakdown
5
16
4
2
3
0
2
1
1
6
Common questions
- Do you provide your own cleaning equipment?
- Yes. Reviewers report the team brings vacuum cleaners, step ladders, pails, and detergents to the job.
- Are you open on weekends?
- Yes. Opening hours are listed for 7 days a week.
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54 low data
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Maid A Minit
5.0(7)✓ Google-verified
Both reviewers praised the work quality and professionalism, with one highlighting the personal touch in customer care. Evidence is limited to two reviews from six years ago.
Residential Cleaning