Do you offer aircon cleaning and maintenance?

Yes. Their website lists aircon chemical cleaning from RM150, basic water-based cleaning from RM90, and overhaul cleaning from RM200. They also offer troubleshooting and diagnosis for RM99.

How quickly can you send someone?

Multiple reviewers describe fast response times and quick arrival. Hassan is named as having 'very fast response' and arriving 'on time.'

Are there hidden charges?

One customer confirmed 'no strange costs or hidden additional charges' in their experience, and the pricing list on their website is transparent.

Mr Problem (Petaling Jaya HQ)

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 332 Google reviews · How we rank ›

4.8(332) 88 composite score See reviews on Google ✓ Google-verified Publishes prices

Post-Renovation & Deep CleaningCommercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning

Location: Dataran Prima, Petaling Jaya
Services: Post-Renovation & Deep Cleaning, Commercial & Office Cleaning, Carpet & Upholstery Cleaning
Reviews: 332
Ranking: #44 in Post-Renovation & Deep Cleaning
Best for: Homeowners wanting fast, no-fuss cleaning and repair work done by the same familiar technicians.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.

Compare: Mr Problem vs Cleaning Services Pro: which is better for post-renovation deep cleaning?

What reviewers think

Most clients find Mr Problem fast to book and arrive on time. Hassan and his team stand out for explaining work clearly, finishing jobs thoroughly, and asking transparent prices. One customer hit a communication wall trying to reach them for ceiling work, though this is isolated against the strong pattern of responsiveness in other reviews.

Services span aircon cleaning and maintenance, deep house cleans, ceiling repairs, and mattress work across Klang Valley. Prices start low (RM90 for basic aircon service, RM150 for house cleaning), and staff rarely surprise with add-on costs. Several customers name Hassan and Aziz by name as skilled and polite.

Praised for

quick and efficient service
punctual and professional technicians
responsive and easy booking
thorough cleaning results
fair pricing with no hidden charges
knowledgeable staff

Watch-outs

communication breakdown
stopped replying to booking inquiry

punctualthorough-cleaningresponsive-bookingprofessional-stafffair-pricingreliable-stafffriendly-staffattention-to-detail

Best for: Homeowners wanting fast, no-fuss cleaning and repair work done by the same familiar technicians.

Think twice if: Communication can lapse during high demand; follow up if you do not hear back within a day.

Strengths

fast and transparent pricing
named technicians (Hassan, Aziz) known for skill
quick response and easy booking
thorough, visible results

Worth knowing

Technician Hassan Andon and team member Aziz named by multiple reviewers as skilled and polite
Ceiling repairs and diagnostics offered alongside cleaning
No hidden charges policy mentioned
Fast turnaround on bulb replacements and minor repairs

What reviews say by service

Residential Cleaning: Clients praise thorough results and fair pricing on house cleaning jobs.
Commercial & Office Cleaning: No direct review evidence; limited comment in inputs.
Post-Renovation & Deep Cleaning: One customer noted excellent results and spotless outcome after deep cleaning work.
Carpet & Upholstery Cleaning: Mattress cleaning offered and priced from RM90; no specific praise or complaint in reviews.

How it compares

Rated 4.8 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
Has more Google reviews than 98% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 85

Review volume 100

Review recency 100

Review sentiment 72

Profile completeness 100

Verification 30

Rating breakdown

306

Questions people ask

Do you offer aircon cleaning and maintenance?: Yes. Their website lists aircon chemical cleaning from RM150, basic water-based cleaning from RM90, and overhaul cleaning from RM200. They also offer troubleshooting and diagnosis for RM99.
How quickly can you send someone?: Multiple reviewers describe fast response times and quick arrival. Hassan is named as having 'very fast response' and arriving 'on time.'
Are there hidden charges?: One customer confirmed 'no strange costs or hidden additional charges' in their experience, and the pricing list on their website is transparent.

Contact

Phone: +6018-7888677
Website: http://mrproblemshop.com/
Address: Block E1-25B, 06, Jalan PJU 1/42, Dataran Prima, 47301 Petaling Jaya, Selangor
Open in Google Maps

Last verified 2026-09-20

Opening hours

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-20:00
Sunday: Closed

As listed on Google.

From their website

Services listed

Aircond Chemical CleaningBasic House CleaningAircond Basic CleaningDeep CleaningAircond Troubleshooting & DiagnosisOn-Site Curtain CleaningAircond Overhaul CleaningMattress Cleaning

Published prices

Aircond Chemical Cleaning (Chemical Wash): From RM150.00 MYR
Basic House Cleaning: From RM150.00 MYR
Aircond Basic Cleaning (Water Based): From RM90.00 MYR
Deep Cleaning: From RM360.00 MYR
Aircond Troubleshooting & Diagnosis: RM99.00 MYR
On-Site Curtain Cleaning (Free Steam Clean): From RM80.00 MYR

As published by the business on its own website; not independently verified.

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