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Mr Problem (Petaling Jaya HQ)

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 333 Google reviews · How we rank ›

4.8(333) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Carpet & Upholstery CleaningResidential CleaningPost-Renovation & Deep Cleaning
Mr Problem (Petaling Jaya HQ)
Services
Carpet & Upholstery Cleaning, Residential Cleaning, Post-Renovation & Deep Cleaning
Reviews
333

What recent reviews say

People consistently report fast responses, easy booking, and thorough work across house and appliance cleaning. Hassan and the team are named repeatedly for reliability and punctuality, with reviewers praising transparent pricing and skilled workmanship.

The business handles carpet cleaning, deep cleaning, and maintenance work like mattress and curtain cleaning. One customer waited days without reply on a ceiling project, but this is rare among the 333 reviews. Most appointments run smoothly and on schedule.

Praised for
  • quick response and easy booking
  • thorough cleaning and spotless results
  • punctual and professional technician
  • transparent pricing with no hidden charges
  • knowledgeable staff
Watch-outs
  • unresponsive to booking inquiries
  • communication breakdown on ceiling cleaning request
punctualthorough-cleaningreliable-stafffair-pricingprofessional-staffresponsive-bookingfriendly-stafftrustworthyattention-to-detail
Best for: Households wanting fast, reliable cleaning with transparent pricing and no surprise charges.
Think twice if: High volume sometimes means slower replies to complex or unusual requests like ceiling cleaning.

Strengths

  • Fast response and flexible booking
  • Transparent flat rates with no hidden charges
  • Named technicians (Hassan, Aziz) praised repeatedly
  • Thorough work across multiple service types

Worth knowing

  • Hassan and Aziz named as core technicians across multiple 5-star reviews
  • Ceiling repair and deep cleaning praised specifically
  • No hidden charges or additional fees mentioned as a business norm
  • Same-day or next-day booking reported as typical

What reviews say by service

Residential Cleaning
Customers report spotless results and thorough work on houses
Carpet & Upholstery Cleaning
Deep cleaning services consistently praised for thoroughness and results
Post-Renovation & Deep Cleaning
Deep cleaning service from RM360 handles thorough post-work restoration

How it compares

  • Rated 4.8 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Score
Star rating 85
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
307
4
11
3
1
2
1
1
13

Common questions

How quickly can I get an appointment?
Most bookings are same-day or next-day; response is typically fast according to recent reviews. Uncommon requests like ceiling cleaning may take longer.
What's included in deep cleaning?
Their website lists deep cleaning from RM360 onwards. Reviewers describe spotless results with thorough work across the house.
Are there any hidden charges?
No. Reviewers explicitly praise the business for transparent pricing with no surprise costs added.

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Last updated 2026-08-29