Mr Clean Hock Choon has loyal repeat customers who praise the staff and results, but recent reviewers report lost garments, weeks without contact, and items returned damaged or unclean. A 3.6-star rating masks sharp polarization: 42% five-star but 25% one/two-star. Pricing complaints and quality concerns appear alongside older praise.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Quality and communication issues have worsened in recent reviews; a 2-month-ago review detailed lost items later recovered, ongoing from a 3-year-old complaint about declining quality.
High-performing cleaners arrive on time and leave homes noticeably fresh, but administrative delays in scheduling confirmations, reminders, and invoicing frustrate customers. Management responsiveness appears to be the weak point against reliable field work.
All 71 reviews give 5 stars. Zaf and his team consistently deliver post-renovation and deep cleaning with no missed spots, keeping clients informed through before-and-after photos. They bring their own supplies, handle extra requests proactively, and staff like Mia, Ari, and Dedy work fast yet thoroughly, turning dust-filled spaces spotless in hours.
Abee Rugs delivers consistent five-star experiences in both carpet cleaning and sales. Customers praise their door-to-door collection and delivery service, the revival of vibrant colours after cleaning, and the exceptional quality of hand-knotted Persian pieces that retain their lustre for years. Staff including Naseer and Rayhan are named repeatedly for warmth and expertise in helping buyers choose the right carpet. Prices range from around MYR 700 for power-loom pieces to over MYR 5,500 for superfine hand-knotted designs. Fast turnaround (next-day collection, prompt WhatsApp response) and repair services like fringe work set them apart in the Klang Valley market.
Last updated 2026-08-29
