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Flying Carpets

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 184 Google reviews · How we rank ›

4.9(184) 84 composite score See reviews on Google ✓ Google-verified
Commercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning
Flying Carpets
Services
Commercial & Office Cleaning, Carpet & Upholstery Cleaning, Residential Cleaning
Reviews
184

What recent reviews say

Flying Carpets earns trust through expert staff who help buyers choose the right carpet for their home, often letting them trial pieces before deciding. They back purchases with responsive cleaning and care services that leave rugs looking restored, and they're known for straight talk without high-pressure sales tactics.

The one significant complaint centres on a tense exchange over a missing brand label, where a customer felt rushed out by staff who appeared impatient with their English ability. Most reviewers highlight named staff members, Faris and Mr. Mohamed Anees, as the heart of their positive experience.

Praised for
  • knowledgeable staff guidance
  • high-quality carpet selection
  • responsive and accommodating service
  • trusted cleaning and care
  • honest, pressure-free sales
Watch-outs
  • staff impatience with language barriers
  • unclear customer service boundaries
professional-stafffriendly-staffresponsive-bookingthorough-cleaningattention-to-detailtrustworthy
Best for: homeowners buying their first quality carpet and wanting expert colour and design advice
Think twice if: you prefer independent browsing; staff here are actively involved and sales-focused

Strengths

  • 20+ years operating
  • curated high-quality carpet range
  • trial-at-home option for buyers
  • responsive professional cleaning service

Worth knowing

  • Faris and Mr. Mohamed Anees named as key staff
  • trial-at-home carpet option offered to help buyers decide
  • cleaning service returned carpet looking and feeling restored after a year of use
  • size exchanges available after installation

What reviews say by service

Carpet & Upholstery Cleaning
Customers report restored appearance and feel after cleaning; one year-old carpet returned in excellent condition
Residential Cleaning
Cleaning service praised for quality results; responsive communication throughout
Commercial & Office Cleaning
No review evidence

How it compares

  • Rated 4.9 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 90
Review volume 98
Review recency 89
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
178
4
2
3
2
2
1
1
1

Common questions

Can I try a carpet at home before buying?
Yes. Staff allow you to take carpets home to test colour and design fit in your space before deciding, and size exchanges are available after installation.
Do you clean and repair carpets I've already bought?
Yes. Customers report bringing rugs in for cleaning with excellent results and quick turnaround; they also offer repair and restoration services.
What areas do you serve?
They claim to serve nationwide across Malaysia from their Bangsar base.
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Last updated 2026-08-29