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Flowy Cleaning Services

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 14 Google reviews · How we rank ›

3.9(14) 64 composite score See reviews on Google ✓ Google-verified
Residential CleaningCommercial & Office Cleaning
Flowy Cleaning Services
Location
Taman Samudra, Batu Caves
Services
Residential Cleaning, Commercial & Office Cleaning
Reviews
14
Ranking
#136 in Residential Cleaning
Best for
Customers seeking flexible same-day or next-day residential cleaning for apartments and Airbnb turnovers.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Five-star reviews praise Flowy for friendly staff, quick bookings, and thorough work; several clients have stayed loyal for 2+ years. However, a consistent thread of serious delays (40-45 minutes late) and no-shows runs through negative reviews, alongside one allegation of theft by a cleaner and criticism that management avoided responsibility.

Praised for
  • friendly and efficient staff
  • quick turnaround on bookings
  • reasonable prices
  • long-term reliability
  • attention to detail
Watch-outs
  • chronic lateness (40-45 minutes)
  • no-show and poor communication
  • staff misconduct (theft allegation)
  • lack of accountability
friendly-staffresponsive-bookingattention-to-detailfair-pricingpunctualno-showpoor-communicationdamaged-items
Best for: Customers seeking flexible same-day or next-day residential cleaning for apartments and Airbnb turnovers.
Think twice if: Reliability and punctuality are your top priorities; multiple recent reviews cite 40-45 minute delays or no-shows despite advance notice.

Strengths

  • Can accommodate last-minute requests
  • Packages include transport fees for certain areas
  • Long-term contract work available
  • Owner (Arif) actively manages customer relations

Worth knowing

  • Owner Arif manages customer service and long-term clients
  • Named cleaner Putri Hana mentioned for quality work
  • Packages include transport fees for certain areas; additional fees apply if cleaning equipment unavailable on-site
  • Alleged theft incident by a cleaner; management reportedly declined to take responsibility and directed customer to police
  • Regular clients report 2+ years of consistent service

What reviews say by service

Residential Cleaning
Praised for Airbnb turnover speed and apartment cleanliness; one theft allegation and delays cited.
Commercial & Office Cleaning
One client reports punctuality and communication issues despite advance scheduling.

How it compares

  • Rated 3.9 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 53
Review volume 51
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
10
4
0
3
0
2
0
1
4

Questions people ask

Can Flowy handle last-minute cleaning requests?
Yes. Recent reviews confirm they accommodate same-day or urgent bookings and have friendly booking staff.
Do their prices include travel to my location?
Packages include transport fees for certain areas. You may be charged extra if cleaning equipment is unavailable at your location.
How long have they been operating?
Their website states they have been in business since 2017.
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Last updated 2026-09-20