Five-star reviews praise Flowy for friendly staff, quick bookings, and thorough work; several clients have stayed loyal for 2+ years. However, a consistent thread of serious delays (40-45 minutes late) and no-shows runs through negative reviews, alongside one allegation of theft by a cleaner and criticism that management avoided responsibility.
Most clients describe finding reliable carers through straightforward processes, often staying with the agency for years. Agents Rietta and Mr Moo stand out for listening to needs without pressure, handling paperwork smoothly, and checking in after placement. Work permit renewals run without fuss. One outlier gave a harsh but unexplained review.
Both reviewers praised MAR's work as thorough and clean at fair rates. One highlighted their 4-hour home delivery option at RM 150.
All ten reviews on Google award five stars. Customers describe the team as professional and respectful, with no reported complaints across the sample period.
Last updated 2026-08-29
