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Agensi Pekerjaan Global Ace (KL Branch) PLT

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 217 Google reviews · How we rank ›

4.9(217) 91 composite score See reviews on Google ✓ Google-verified Publishes prices
Residential Cleaning
Agensi Pekerjaan Global Ace (KL Branch) PLT
Location
Prima Seri Gombak, Batu Caves
Service
Residential Cleaning
Reviews
217
Ranking
#2 in Residential Cleaning
Best for
Families seeking long-term live-in helpers for elderly care and household management, including first-time users and those renewing permits.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

For years, families in the Klang Valley have turned to Global Ace to hire and renew permits for live-in domestic helpers. Agents like Rietta and Mr Moo stand out for clarity, responsiveness, and patient guidance through hiring and immigration paperwork. They check in after placement and handle logistics like passport pickup, earning praise for genuine care over sales pressure.

The agency serves elderly care, household cleaning, and ongoing maid management across Selangor and Kuala Lumpur. Long-term clients renew work permits annually with confidence, and first-time users report smooth onboarding without surprises. One negative review offered no detail, making it hard to weigh against the consistent five-star feedback.

Praised for
  • reliable domestic helper placement
  • responsive and attentive agents
  • smooth hiring and paperwork process
  • staff follow-up and ongoing support
  • trustworthy and compliant service
Watch-outs
  • one unspecified poor experience
responsive-bookingreliable-staffprofessional-stafffriendly-stafftrustworthyattention-to-detailflexible-scheduling
Best for: Families seeking long-term live-in helpers for elderly care and household management, including first-time users and those renewing permits.
Think twice if: One undetailed one-star review offers limited grounds for caution; however, request references from recent placements if hiring.

Strengths

  • named agents (Rietta, Mr Moo) known for patience and follow-up
  • handles full hiring cycle plus annual permit renewal
  • compliant registration with HR Ministry and Immigration Dept
  • proactive post-placement support and problem-solving

Worth knowing

  • Agent Rietta widely named for responsiveness and paperwork guidance
  • Agent Mr Moo praised for patient screening and candidate matching
  • Proactive follow-up after maid placement via WhatsApp
  • Arranges passport and permit logistics (e.g., Lalamove courier coordination)
  • Multi-year clients cite reliable annual permit renewals

What reviews say by service

Residential Cleaning
Helpers placed for elderly care, household cleaning, and daily domestic work; families report satisfaction with maid professionalism and dedication.

How it compares

  • Rated 4.9 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 91
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
208
4
4
3
2
2
0
1
3

Questions people ask

Can Global Ace help renew my maid's work permit?
Yes. Long-term clients renew annually through the agency. Agents handle paperwork and logistics, including passport arrangements.
Do you follow up after placing a helper?
Yes. Reviews mention agents checking in via WhatsApp after handover and resolving issues that arise.
Who should I contact if I need a domestic helper for elderly parents?
Named agents Rietta and Mr Moo are frequently recommended for initial consultation and candidate screening.

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Last updated 2026-09-20