Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most customers report reliable, detail-focused cleaning and punctual arrival, with staff who work independently and cleanly finish the job. However, one serious theft allegation involving a diamond ring raises trust concerns; the business's response focused on locating the item rather than apologising or taking accountability for what happened during service.
Most recent bookings arrive on time with their own supplies and get reliable weekly or one-time cleans. Reviewers praise cleaners like Rina, Ika, and Selvia for attention to detail and care with delicate items. However, older complaints flagged slow management responses after damage, late arrivals on confirmed bookings, deep cleans done poorly with minimal equipment and training, and a serious payment processing incident. Their strongest reviews span three years of satisfied regulars; worst issues cluster around 1-2 years ago.
Past service earned loyal customers, but recent reviews show a sharp decline. Shoe cleaning works when it lands right, but turnaround stretches weeks, tracking vanished, and damage claims go unaddressed. Service hinges on who handles your order.
Last updated 2026-08-29
