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Diana The Cleaning Fairy

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 28 Google reviews · How we rank ›

4.9(28) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Residential CleaningCommercial & Office CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Diana The Cleaning Fairy
Location
Seksyen 13, Shah Alam
Services
Residential Cleaning, Commercial & Office Cleaning, Carpet & Upholstery Cleaning
Reviews
28
Ranking
#79 in Residential Cleaning
Best for
Homeowners post-renovation or needing deep cleans before special occasions.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Most bookings run smoothly: staff arrive on time, work methodically through stains and post-renovation grime, and leave homes noticeably cleaner. Reviewers consistently praise attention to detail, friendliness, and willingness to take on short-notice jobs. One serious complaint involved a damaged sink, incomplete work on toilets and window grills, and defensive communication that soured the experience; the business declined further discussion.

Staff named Amira and her team feature prominently in positive reviews for deep cleaning and post-renovation jobs. The service covers residential deep cleans, upholstery work, and renovation aftermath. Pricing is structured by square footage, hour count, and crew size, with post-renovation jobs typically running 4 to 7 hours.

Praised for
  • thorough, detail-oriented work
  • friendly and professional staff
  • punctual and efficient service
  • handles tough stains and post-renovation dirt well
  • accommodates short notice and last-minute requests
Watch-outs
  • blamed customer for damage rather than taking responsibility
  • incomplete work on contracted tasks
  • poor communication during and after service
  • quoted price misalignment and scope unclear
thorough-cleaningfriendly-staffpunctualprofessional-staffattention-to-detailresponsive-bookingdamaged-items
Best for: Homeowners post-renovation or needing deep cleans before special occasions.
Think twice if: One customer reported damage (sink) and incomplete work; staff declined responsibility and further discussion.

Strengths

  • Post-renovation cleanup that handles paint splatters and heavy dust effectively
  • Named staff (Amira and team) consistently praised for detail work
  • Flexible scheduling including short-notice bookings
  • Removes stubborn stains and old marks from flooring

Worth knowing

  • Staff member Amira mentioned by name in multiple positive reviews
  • Mattress cleaning specifically praised in at least one review
  • Post-renovation work includes paint splatter and heavy dust removal
  • Customer reported staff filled premium kitchen sink with dirty water during one job

What reviews say by service

Residential Cleaning
Thorough deep cleaning that removes stubborn stains and paint marks; consistently praised for detail and efficiency.
Post-Renovation & Deep Cleaning
Handles heavy post-renovation dust and paint splatters well; reviewers highlight professionalism and time investment in getting the job right.
Carpet & Upholstery Cleaning
Sofa and mattress cleaning specifically praised; one customer reported their sofa looked 'brand new again'.

How it compares

  • Rated 4.9 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 82
Review volume 63
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
0
3
0
2
0
1
1

Questions people ask

Do you offer short-notice bookings?
Yes. Reviewers mention the team accommodates last-minute additions and short-notice requests.
What does post-renovation cleaning include?
Your website lists post-renovation packages that typically run 4 to 7 hours per 1000-1800 sqft with 3-4 staff. Reviewers confirm they handle paint splatters, heavy dust, and bathroom deep cleaning.
Do you clean mattresses and upholstery?
Yes. A reviewer specifically praised mattress cleaning, and another reported a sofa looked brand new after your service.

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Last updated 2026-09-20