All 16 reviews are five-star. Customers consistently praise staff who arrive on time, work thoroughly without needing supervision, and maintain a pleasant demeanor. Specific mention of Ms Tina and Ms Shamala handling assignments and last-minute requests with professionalism.
The service spans residential homes where cleaners meet expectations independently, and customers note the teams' knowledge and training. No complaints surface across the review set; satisfaction levels remain uniformly high across both first-time and repeat users.
Maid A Call delivers consistent, detail-focused cleaning with strong staff continuity; reviewers praise punctuality and thoroughness across residential and post-renovation jobs. A single serious complaint flags scheduling mishaps and equipment issues that warranted stronger remedy.
Most recent clients report efficient placement and attentive follow-up, particularly from staff member Sally, with helpers arriving responsive to family needs. One longer-term client's experience reveals significant gaps: two successive helpers over a year with undisclosed issues (health problems, hidden dependents, theft of approximately RM10,000 in valuables), raising questions about how thoroughly the agency screens candidates and documents their backgrounds before placement. The agency excels at paperwork and communication with employers, but reviewers and the business's own website show little evidence of the residential cleaning services listed in the directory. This appears to be a domestic helper placement and recruitment agency primarily, not a cleaning service contractor.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-29
