17 low data
FN's Cleaning Service
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Commercial & Office CleaningResidential CleaningCarpet & Upholstery Cleaning
Agensi Pekerjaan Kenangan Eksklusif (M) Sdn Bhd (227479-T )
Residential CleaningCommercial & Office CleaningPost-Renovation & Deep Cleaning
- Services
- Residential Cleaning, Commercial & Office Cleaning, Post-Renovation & Deep Cleaning
- Reviews
- 94
What recent reviews say
Most recent clients report efficient placement and attentive follow-up, particularly from staff member Sally, with helpers arriving responsive to family needs. One longer-term client's experience reveals significant gaps: two successive helpers over a year with undisclosed issues (health problems, hidden dependents, theft of approximately RM10,000 in valuables), raising questions about how thoroughly the agency screens candidates and documents their backgrounds before placement.
The agency excels at paperwork and communication with employers, but reviewers and the business's own website show little evidence of the residential cleaning services listed in the directory. This appears to be a domestic helper placement and recruitment agency primarily, not a cleaning service contractor.
Praised for
- responsive staff member (Sally)
- thorough candidate screening
- smooth end-to-end process
- long-term client relationships
- responsive follow-up support
Watch-outs
- inadequate biodata verification
- insufficient vetting of domestic helper backgrounds
- poor value relative to cost and risk
- limited agency accountability for helper conduct
responsive-bookingprofessional-stafftrustworthydamaged-itemspoor-communication
Best for: Employers hiring foreign domestic helpers for first time wanting structured candidate matching and paperwork support.
Think twice if: First-time maid hirers should expect helper placement only; background checks appear incomplete (undisclosed dependents, health issues discovered post-hire). Agency liability for helper conduct after placement unclear.
Strengths
- Named staff (Sally) cited for responsiveness and care
- Thorough initial candidate screening reported
- End-to-end paperwork and permit handling
- Long client retention (multiple placements over years)
Worth knowing
- Staff member Sally named repeatedly for responsiveness and follow-up
- Processing times reported: 1.5 months for Filipino maid, 3 months for Indonesian helper
- Placement fee total approximately RM20,000 mentioned (including work permit, training, first maid rejection)
- One case: second helper left without notice after 6 months, taking items valued ~RM10,000
- One client used agency repeatedly since 2018; multiple helpers completed 2-year contracts
What reviews say by service
- Residential Cleaning
- No reviews speak to residential cleaning services; domestic helper placement and employer support are the only services evidenced.
How it compares
- Rated 5 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
How We Score Star rating 93
Review volume 86
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
92
4
1
3
1
2
0
1
0
Common questions
- How long does it take to get a helper placed?
- Recent placements took 1.5 months (Filipino) and 3 months (Indonesian), depending on application complexity and overseas coordination.
- What support does the agency provide after the helper arrives?
- The business states they offer after-sales training programs, free unlimited counseling, and ongoing follow-up. Reviewers confirm staff are responsive to questions and problems during employment.
- Is Sally the main contact?
- Sally is named in most recent reviews as the dedicated staff member handling client placements and follow-up. Other staff mentioned include Christine Hoe and Nela.
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