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Cantika Cleaning Services

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 63 Google reviews · How we rank ›

4.8(63) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Post-Renovation & Deep CleaningEco-Friendly / Green CleaningCommercial & Office CleaningResidential CleaningCarpet & Upholstery Cleaning
Cantika Cleaning Services
Services
Post-Renovation & Deep Cleaning, Eco-Friendly / Green Cleaning, Commercial & Office Cleaning
Reviews
63

What recent reviews say

Most reviewers experience sparkling, spotless homes delivered by organised, hardworking teams who listen and show up on time. Staff like Olivier, Franz, and Tina earn repeated bookings and word-of-mouth praise for attention to detail and professionalism. However, a handful of recent reviews flag inconsistency: one long-term customer noted quality slipping, another felt judged by a representative, and older complaints mention lazy attitudes and eye-rolling when asked to use specific chemicals. The business shines brightest for move-in cleaning and one-off deep jobs.

Praised for
  • attention to detail
  • reliable and consistent service
  • friendly and professional staff
  • thorough deep cleaning
  • responsive booking and flexible scheduling
Watch-outs
  • inconsistent quality across crews
  • poor communication and customer service
  • staff attitude issues
thorough-cleaningreliable-staffprofessional-staffresponsive-bookingpunctualfriendly-staffattention-to-detailtrustworthyflexible-schedulingmissed-spots
Best for: Families moving house or needing reliable deep cleaning in inner Kuala Lumpur.
Think twice if: Quality has reportedly slipped for some long-term customers; occasional staff attitude complaints warrant clarifying expectations upfront.

Strengths

  • named, trusted technicians (Olivier, Franz, Tina)
  • four-hour sessions from RM130
  • thorough move-in and post-renovation deep cleaning
  • responsive last-minute bookings

Worth knowing

  • Named cleaners Olivier, Franz, and Tina repeatedly praised for professionalism and attentiveness
  • Four-hour cleaning sessions available
  • Company has sourced cleaning supplies for customers on request
  • Staff offer last-minute bookings and flexible scheduling
  • One reviewer noted service decline after using them since 2019
  • Another reviewer experienced poor phone communication about assumed customer budget

What reviews say by service

Residential Cleaning
Praised for sparkling, dust-free homes and attentive detail work; one complaint about inconsistent quality.
Post-Renovation & Deep Cleaning
Reviewers highlight excellent deep cleaning of fridges, windows, and neglected corners after moves.
Carpet & Upholstery Cleaning
Sofa and carpet cleaning offered; no specific review feedback on this service alone.
Commercial & Office Cleaning
One negative review highlighted poor customer service approach to a commercial client (training academy).
Eco-Friendly / Green Cleaning
No review evidence; business does not prominently feature eco-friendly positioning.

How it compares

  • Rated 4.8 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Score
Star rating 81
Review volume 78
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
59
4
1
3
0
2
0
1
3

Common questions

Do you take last-minute bookings?
Yes; one reviewer was slotted in on short notice and completed their job on schedule.
What does a four-hour session cost?
RM130 per session, according to their website.
Can you work with my own cleaning supplies?
Yes; the business has sourced supplies for customers in the past and can work with tools you provide.

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Last updated 2026-08-29