Most five-star reviews praise the crew's friendliness and willingness to show up in bad weather, but a string of one-star complaints describe last-minute cancellations, multiple postponements, and staff who arrived late or didn't show up. The quality gap is stark: five-star reviewers report a "decent job" and thoroughness; low-raters found surface-level cleaning only, missed areas like sofa undersides and window exteriors, and part-timers who lacked training. Pricing disputes and refusal to rebook or compensate add friction.
Based on limited recent reviews, so treat this as low-confidence.
Available reviews are limited and mostly brief, but consistently praise work quality, team reliability, and professional cleaning procedures. The 4.3 rating across 44 reviews reflects largely positive reception, though detail on specific services or potential drawbacks is sparse.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Strong cleaners like Susi and Puja deliver thorough work and handle post-inspection touch-ups well, earning praise for speed and detail. However, service gaps are serious: late arrivals by up to 2 hours, missed appointments, and post-renovation jobs often underperform, leaving paint stains and plaster residue despite premium pricing. Management oversight appears inconsistent, and staff conduct lapses have included smoking indoors and using dirty water. The 88% five-star rating masks a volatile middle ground where quality hinges on which team shows up. Best outcomes come when experienced named staff are assigned and the job is residential or office cleaning rather than post-renovation deep work. Customers who book the company should confirm team assignment and allow extra time for inspection walkthroughs, as follow-up cleaning is common practice here.
Last updated 2026-08-29
