Business data from Google Business Profile, checked 2026-09-20.
Limited recent review evidence. Two older four-star reviews mention a courteous and helpful team, but no detail on service quality or specific work done.
Based on limited recent reviews, so treat this as low-confidence.
All 11 reviews rate M Floor at five stars, praising neat, professional carpet and SPC flooring installation with invisible joints and premium finishes. Customers highlight responsive service, fair pricing, quick turnarounds (one job completed a day early), and named staff like Vik and Fizi for their product knowledge and willingness to solve problems urgently.
Experiences here split sharply. When this service delivers, customers praise punctual arrival, staff who listen, and attention to corners others miss. Pricing feels fair to repeat customers. Yet a substantial group encountered rushed work, untrained teams who missed spots despite being asked to return, and frustrating pre-service communication gaps. One customer waited 30 minutes past appointment time and was later pressured to pay roadside; another was charged for hours beyond what was quoted. Post-renovation jobs drew particular criticism for not meeting the "move-in ready" standard promised. The team sometimes rewills window glass or stays late to finish, which counts. But inconsistency runs deep: some crews arrive prepared and organised, others show up without basic ladders. Booking feels like a gamble on which crew shows up. Their website claims 15 years' experience and 18 qualifications, yet multiple reviewers flagged untrained workers and workers who don't understand what "deep cleaning" means.
All 27 reviews rate this business five stars. Reviewers call the service reliable and professional, with one noting they would recommend it again.
Last updated 2026-09-20
