Reviewers describe a personalized shopping and consultation experience where the owner brings rugs to homes to see them in context, explains carpet heritage and weaving techniques, and takes time matching selections to each customer's space. Rizwan handles queries with patience and knowledge built over decades. The service extends to professional cleaning, restoration of antique and vintage pieces, and delivery. Two isolated complaints mention abandonment after purchase and misrepresented condition, but the bulk of feedback (96% five-star across 75 reviews) emphasizes fair pricing, quality craftsmanship, and genuine care for customer satisfaction.
Expertise shines in handling specialist fabrics: a 30-year-old cracked Qum carpet was successfully repaired, water-damaged rugs were restored after flooding, and pieces like 100-year-old Persian carpets have been revived. Delivery is fast, layout suggestions are offered, and discounts are sometimes applied. The business trades in Persian, Oriental, Kashmiri, Turkmen, and handmade pieces, with cleaning and repair available on-site.
All three reviews praise speed, quality, and professionalism. Two mention specific renovation work; condo constraints were handled well. However, review evidence focuses on construction and renovation, not cleaning services.
Mixed ratings across a small review base. Positive reviewers praise quick response and customer service, though detail is limited; one-star and two-star ratings suggest service gaps for some customers.
All five reviews gave perfect ratings. Customers returned because the service cleans car cushions and sofas quickly and thoroughly, removing stubborn odors and dirt. Staff earned praise for friendliness and attention to detail.
Last updated 2026-08-29
