Business data from Google Business Profile, checked 2026-09-20.
Every reviewer names a technician-Jackson, Kim, or Eden-and credits them by name for meticulous work. The service centres on dust mite removal from mattresses and sofas, often paired with curtain or carpet cleaning; reviewers consistently mention seeing bacteria and mites eliminated, and staff explain the results clearly. Punctuality, patience, and attention to detail emerge across 18 recent reviews with no complaints recorded.
Long-term customers return specifically for this team's efficiency. First-time buyers appreciate how staff take time to show results and provide aftercare tips. Eden, Kim, and Jackson are praised individually for both speed and thoroughness, a rare combination reviewers highlight by contrasting Zero Dust with other cleaners they have tried.
All four reviews are one or two stars. Customers report the business fails to show up, arrives hours late, cleans poorly (toilets remain dirty, floors sticky), and responds to complaints with excuses rather than solutions. One customer spent three weeks trying to get a response after service and missing items.
M Floor handles carpet, upholstery, flooring, and event carpeting with strong customer satisfaction. Most praise speed, friendliness, and pricing; one recent review flagged rough edge work and careless door trimming.
Master Clean Kepong divides reviewers. Some find friendly staff, fair prices, and dependable cleaning work; others report slow turnarounds, poor organization, and dismissive handling when results fall short. Evidence is limited and spread across two years.
Last updated 2026-09-20
