24 low data
Agensi Pekerjaan HB SETIA Sdn Bhd ( Maid Agency)
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Washville Laundry
Carpet & Upholstery CleaningResidential Cleaning
- Location
- Kota Damansara, Petaling Jaya
- Services
- Carpet & Upholstery Cleaning, Residential Cleaning
- Reviews
- 330
- Ranking
- #32 in Carpet & Upholstery Cleaning
- Best for
- People needing rush jobs on curtains, mattresses, or specialty items cleaned.
Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.
What reviewers think
Most customers report quick turnaround and thorough stain removal, with several naming Aunty Rosnah as consistently helpful. One customer experienced sharp staff attitude and contradictory service terms, leaving without placing an order.
The business handles curtains, mattresses, shoes, and dry-clean items. Their website states they operate from Kota Damansara serving greater KL and Selangor, claiming free pickup above RM100 and dry-cleaning partnerships with 8TV and NTV7.
Praised for
- fast turnaround
- friendly staff (especially Aunty Rosnah)
- stains removed effectively
- fresh appearance
- handles specialty items well
Watch-outs
- poor communication on service terms
- inflexible policies
- rude staff interaction
- contradictory pricing quotes
punctualthorough-cleaningreliable-stafffriendly-staffprofessional-staffattention-to-detailpoor-communication
Best for: People needing rush jobs on curtains, mattresses, or specialty items cleaned.
Think twice if: Staff communication can be inconsistent; confirm pricing and service terms before dropping off.
Strengths
- Fast turnaround, sometimes ahead of deadline
- Handles specialty items: curtains, mattresses, shoes, bags
- Named staff member known for attentiveness
Worth knowing
- Aunty Rosnah noted by multiple reviewers for helpfulness
- Completed rush curtain job ahead of promised deadline
- Cleaned baby mattress and changing bed to customer satisfaction
- One customer reported being told 24hr service unavailable despite prior WhatsApp confirmation
What reviews say by service
- Residential Cleaning
- Fast, effective stain removal on everyday clothes and specialty items.
- Carpet & Upholstery Cleaning
- Mattresses and bed items cleaned thoroughly; handles curtains on rush timelines.
How it compares
- Rated 4.8 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 98% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 85
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
308
4
7
3
1
2
1
1
13
Questions people ask
- Do you offer rush service?
- Yes. One reviewer had curtains completed ahead of a 24-hour promise. Contact them directly to confirm current rush terms, as another customer reported inconsistent information on 24-hour availability.
- Is pickup and delivery free?
- Free pickup and delivery for bills of RM100 and above; charges start from RM20 for smaller orders.
- What specialty items can you clean?
- According to their website: curtains, carpets, sofas, bed items, shoes, bags, mascots, and dry-clean clothes.
Similar cleaning services nearby
87
ART OF FURNISHING
4.9(71)✓ Google-verified
Customers consistently praise the team for warm hospitality, fast turnaround, and skilled upholstery work. Staff know their fabrics and prices, handle collection and delivery smoothly, and follow through with helpful aftercare.
Carpet & Upholstery Cleaning
86
WeClean
5.0(79)✓ Google-verifiedPublishes prices
WeClean handles mattress, sofa, carpet, and curtain cleaning with consistent attention to detail. Reviewers praise quick responses, clear pricing, and staff who explain their work and care about results. Team members arrive promptly even for urgent requests and remove stubborn stains well. Post-renovation deep cleaning and commercial carpet services also feature in their work. Customers note reasonable rates compared to competitors, professional equipment use, and a friendly approach. The business covers Klang Valley areas from Kuala Lumpur to Putrajaya with free pickup and delivery on orders over RM200 within KL and Petaling Jaya.
Carpet & Upholstery CleaningPost-Renovation & Deep CleaningCommercial & Office Cleaning