24 low data
Agensi Pekerjaan HB SETIA Sdn Bhd ( Maid Agency)
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Washville Laundry
Residential CleaningCarpet & Upholstery Cleaning
- Services
- Residential Cleaning, Carpet & Upholstery Cleaning
- Reviews
- 329
What recent reviews say
Most customers find Washville reliable and quick. Stains vanish, shoes and mattresses emerge refreshed, and staff like Aunty Rosnah are approachable and willing to rush jobs when needed.
One unhappy customer faced a sharp reversal: WhatsApp promised 24-hour service; in-store staff insisted on 2 days minimum. Accusations of rudeness and repeated questions about dryer suitability soured the drop-off. The customer left empty-handed and tried elsewhere.
Praised for
- fast turnaround
- stain removal
- friendly staff
- quality results
Watch-outs
- rude staff interaction
- contradictory service terms
- inflexible policies
punctualthorough-cleaningfriendly-staffattention-to-detailprofessional-staffpoor-communication
Best for: Busy professionals needing fast turnaround and free pickup in the Klang Valley
Think twice if: Communicate exact service terms and turnaround times clearly before drop-off to avoid disputes
Strengths
- speed and stain removal
- free pickup and delivery (RM100+)
- willingness to expedite
- mixed fabrics handled well
Worth knowing
- Aunty Rosnah named as staff member
- Willing to expedite jobs
- Free pickup/delivery on orders RM100 and above; RM20 from lower amounts
- Claims official dry cleaning partner for 8TV and NTV7
- Handles specialty items: baby mattresses, bed sets, shoes, bags, mascots
What reviews say by service
- Residential Cleaning
- Fast results on clothes, good stain removal and fabric care reported
- Carpet & Upholstery Cleaning
- Baby mattresses, sofas and bed items cleaned well and come out refreshed
How it compares
- Rated 4.8 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 98% of the businesses in this directory.
How we scored this
How We Score Star rating 85
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
307
4
7
3
1
2
1
1
13
Common questions
- Do you offer free pickup and delivery?
- Yes, free pickup and delivery on orders RM100 and above. For smaller orders, pickup and delivery start from RM20.
- How fast can you turn around a job?
- Most jobs take a few days. Faster turnaround is possible if requested urgently; Aunty Rosnah's team have expedited jobs for customers before.
- What areas do you serve?
- Kuala Lumpur, Selangor, Ara Damansara, Bandar Damansara Heights, Bandar Utama, Damansara, Bangsar, and Bukit Bintang.
Similar cleaning services nearby
87
ART OF FURNISHING
4.9(71)✓ Google-verified
Customers consistently praise the team for warm hospitality, fast turnaround, and skilled upholstery work. Staff know their fabrics and prices, handle collection and delivery smoothly, and follow through with helpful aftercare.
Carpet & Upholstery Cleaning
86
WeClean
5.0(78)✓ Google-verifiedPublishes prices
All 17 recent reviews gave five stars. Customers praise WeClean for deep, careful cleaning of sofas, mattresses, and carpets; team members explain their process and work without rushing. Staff respond quickly to urgent requests and handle delicate items with care. Pricing feels fair for the quality, and the business serves the whole Klang Valley area with free pickup and delivery on orders over RM200. Named technician Khalid was specifically commended for a two-hour emergency bed bug response. Reviewers consistently highlight punctuality, professionalism, and willingness to educate customers about cleaning methods. No complaints were recorded across the sample.
Carpet & Upholstery CleaningPost-Renovation & Deep Cleaning