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Ultra Cleaning Subang Jaya

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 397 Google reviews · How we rank ›

4.8(397) 80 composite score See reviews on Google ✓ Google-verified
Commercial & Office CleaningResidential CleaningEco-Friendly / Green CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Ultra Cleaning Subang Jaya
Location
Taman Subang Permai, Subang Jaya
Services
Commercial & Office Cleaning, Residential Cleaning, Eco-Friendly / Green Cleaning
Reviews
397
Best for
Customers who prefer booking specific, well-reviewed cleaners and can work around scheduling variability.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.

What reviewers think

Strong five-star reviews highlight individual cleaners like Novi, Sesi, and Kurnia for speed, friendliness, and attention to detail. Yet persistent complaints about late arrivals, last-minute cancellations, and unresolved issues paint a picture of management struggles that undercut the quality of the frontline team.

Reviewers report incomplete deep cleans, unresponsive handling of complaints, and scheduling friction. One customer alleged a missing watch after a visit. While the business claims post-renovation and deep cleaning services, some found these indistinguishable from routine cleans, with staff reluctant to revisit substandard work.

Praised for
  • thorough individual cleaners
  • fast and efficient work
  • friendly and attentive staff
  • tough stains removed
Watch-outs
  • staff arrive late repeatedly
  • poor communication from management
  • cancelled appointments without notice
  • incomplete or light cleaning despite payment
  • no response to complaints
  • theft allegation
thorough-cleaningfriendly-staffreliable-staffpunctualcancelled-last-minutepoor-communicationmissed-spotsdamaged-items
Best for: Customers who prefer booking specific, well-reviewed cleaners and can work around scheduling variability.
Think twice if: Think twice if punctuality or responsive management are non-negotiable, or if you need deep cleaning finality without back-and-forth.

Strengths

  • named cleaners known for speed and attention
  • remove tough stains
  • window and carpet cleaning available

Worth knowing

  • Named cleaners praised: Novi, Sesi, Kurnia, Astimah, Nopita, Zubaedah
  • Typical booking: 2-4 hour slots
  • Customer alleged missing watch after service; complaint reportedly unresolved
  • Multiple reviews cite repeated late arrivals and last-minute appointment cancellations
  • Deep cleaning service complaints: work reportedly incomplete, staff reluctant to re-do without supervision

What reviews say by service

Residential Cleaning
Highly praised for routine cleaning when specific cleaners (Novi, Sesi, Kurnia) are booked; plagued by late arrivals and cancellations.
Post-Renovation & Deep Cleaning
Disappointing: customers report incomplete work, light cleaning despite deep-clean billing, and staff reluctance to revisit.
Carpet & Upholstery Cleaning
Effective at removing tough stains when booking includes the main team.
Commercial & Office Cleaning
Limited specific review evidence; one customer reported office cleaned spotless within 4 hours.
Eco-Friendly / Green Cleaning
No review evidence.

How it compares

  • Rated 4.8 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 86
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
362
4
11
3
3
2
6
1
15

Questions people ask

Can I request a specific cleaner?
Yes. Reviews highlight Novi, Sesi, Kurnia, and Astimah by name, and customers praise the consistency when booking them directly.
What does a 2-hour, 2-maids booking cost?
RM195, according to one customer.
Do you offer deep cleaning?
The business lists deep cleaning and post-renovation cleaning on their website, but reviews report mixed results; some customers found the depth insufficient compared to the cost.

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Last updated 2026-09-20