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The Laundry Bukit Jalil

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 27 Google reviews · How we rank ›

4.5(27) 70 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery Cleaning
The Laundry Bukit Jalil
Location
Bukit Jalil, Kuala Lumpur
Service
Carpet & Upholstery Cleaning
Reviews
27
Ranking
#101 in Carpet & Upholstery Cleaning
Best for
Families needing convenient laundry and specialty item cleaning with friendly, reliable service.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Most customers report consistently fresh, well-cleaned clothes and fast turnaround; the owner and staff earn regular praise for friendliness. However, a minority of complaints describe items returned unwashed, damaged in shape, still damp, or with lingering odors, raising concerns about quality control on specialty items like comforters and pillows.

Recent shift: No marked shift; positive reviews and complaints span from a week ago to several years ago, with no clear recent improvement or decline.

Praised for
  • friendly and welcoming staff
  • fresh-smelling, clean results
  • fast and efficient service
  • convenient range of speciality items
Watch-outs
  • items not properly cleaned before returning
  • damage to fabrics during washing
  • poor ironing quality
  • items returned damp or with odor
friendly-staffthorough-cleaningpunctualfair-pricingdamaged-itemsmissed-spotsunpleasant-odor-left
Best for: Families needing convenient laundry and specialty item cleaning with friendly, reliable service.
Think twice if: Hesitant about sending delicate or large items (comforters, pillows) due to past reports of incomplete washing and moisture retention.

Strengths

  • 17+ years of operation
  • handles specialty items (strollers, car seats, blankets)
  • consistent fragrance and freshness
  • owner known for personal warmth and care

Worth knowing

  • 17+ years claimed operating history
  • owner described as friendly and personable
  • can clean strollers, car seats, and blankets in addition to regular laundry
  • plastic covering provided for finished items
  • one customer a regular for over 10 years

What reviews say by service

Carpet & Upholstery Cleaning
Comforters and pillows sometimes returned unwashed, damp, or with clumping; inconsistent quality on bulky items.

How it compares

  • Rated 4.5 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 67
Review volume 63
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
0
3
1
2
0
1
3

Questions people ask

Do you clean items beyond regular clothes?
Yes. Their website lists carpet, curtain, blind, and blackout cleaning, plus shoes and bags. Reviewers mention strollers and car seats as available services.
How long does service take?
Reviewers describe the service as fast and efficient, though no specific turnaround time is stated in the reviews.
Is the shop open weekends?
Yes, they publish opening hours for 7 days a week.
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Last updated 2026-09-20