Do you send photos of the cleaning?

Yes, they send WhatsApp photos during mattress and sofa cleaning, identifying each piece and the cleaning work done.

Will a stain 6+ months old come out?

One recent review noted stubborn old baby stains resisted removal due to the gentler cleanser they use; the technician tried but could not fully remove it.

How do I book an appointment?

Bookings are made via WhatsApp, but recent customers report slow or no replies, especially for follow-up appointments on packages.

STF Cleaning Solution

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 18 Google reviews · How we rank ›

3.6(18) 57 composite score See reviews on Google ✓ Google-verified

Carpet & Upholstery CleaningResidential Cleaning

Services: Carpet & Upholstery Cleaning, Residential Cleaning
Reviews: 18

What recent reviews say

Past customers recall excellent results from sofa and mattress cleaning, with technicians Kuan, Denny, and Sean earning specific praise for professionalism and patience. Recent reviews tell a different story: booking has become a frustration, with ignored messages and delayed responses even for package subscribers, while last-minute cancellations plague AC service clients.

Praised for

thorough cleaning and stain removal
friendly and professional technicians
takes progress photos
reasonable pricing

Watch-outs

poor booking responsiveness
last-minute cancellations
unfinished or missed areas
owner change and staff turnover

friendly-staffthorough-cleaningattention-to-detailpoor-communicationcancelled-last-minuteresponsive-booking

Best for: customers wanting thorough mattress or sofa cleaning with prior experience booking smoothly

Think twice if: book well in advance if choosing a package, as recent clients struggle to secure appointments after the initial contact

Strengths

named technicians deliver consistent results
sends before/after photos to clients
patient explanation of cleaning process

Worth knowing

Technicians Kuan, Denny Lee, and Sean named for quality work
sends WhatsApp photos during cleaning showing each piece and cleaning progress
company restructured and changed ownership around 10 months ago
package subscriptions available for mattress cleaning
uses water vacuum and gentler cleanser for latex mattresses

What reviews say by service

Carpet & Upholstery Cleaning: older reviews praise thorough sofa and mattress cleaning, but recent clients report missed spots and booking difficulty
Residential Cleaning: strong results on deep cleaning jobs when technicians arrive, but responsiveness and reliability have declined

How it compares

Rated 3.6 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score

Star rating 42

Review volume 56

Review recency 90

Review sentiment 48

Profile completeness 75

Verification 0

Rating breakdown

Common questions

Do you send photos of the cleaning?: Yes, they send WhatsApp photos during mattress and sofa cleaning, identifying each piece and the cleaning work done.
Will a stain 6+ months old come out?: One recent review noted stubborn old baby stains resisted removal due to the gentler cleanser they use; the technician tried but could not fully remove it.
How do I book an appointment?: Bookings are made via WhatsApp, but recent customers report slow or no replies, especially for follow-up appointments on packages.

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Carpet & Upholstery Cleaning

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