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Shine White Cleaning Services

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 53 Google reviews · How we rank ›

3.9(53) 64 composite score See reviews on Google ✓ Google-verified
Residential CleaningCommercial & Office CleaningCarpet & Upholstery CleaningPost-Renovation & Deep Cleaning
Shine White Cleaning Services
Location
Taman Equine, Seri Kembangan
Services
Residential Cleaning, Commercial & Office Cleaning, Carpet & Upholstery Cleaning
Reviews
53
Ranking
#165 in Residential Cleaning

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Five-star reviewers praise punctuality and thorough work at fair prices. Recent one-star complaints describe a steep decline: incomplete cleaning, staff eating on duty, damaged property with unresolved claims, repeated cancellations, and dismissive admin responses. Long-term customers report paying more for lower quality.

Praised for
  • punctual and reliable (when available)
  • thorough cleaning on good days
  • affordable pricing
  • professional staff when focused
Watch-outs
  • quality has declined over time
  • incomplete cleaning and rushed work
  • damaged items with poor follow-up
  • last-minute cancellations without replacement
  • unprofessional admin communication
punctualthorough-cleaningprofessional-stafffair-pricingdamaged-itemsmissed-spotspoor-communicationcancelled-last-minute
Think twice if: Those needing reliable, consistent quality should request named cleaners upfront and verify cancellation policies in advance.

Strengths

  • punctual when booked
  • affordable rates
  • services move-in/move-out and carpets
  • some long-term satisfied clients

Worth knowing

  • Cleaners named by satisfied customers: Cinta, Yanni, Leli
  • Damaged ceiling fans reported with unresolved warranty claims
  • Last-minute cancellations cited multiple times without replacement staff
  • Admin staff characterized as dismissive in complaint responses

What reviews say by service

Residential Cleaning
Highly variable: thorough work praised by some, incomplete/rushed cleaning and staff unprofessionalism complained of by others.
Commercial & Office Cleaning
Limited review evidence; one commercial or office reference implied but not detailed in reviews.
Carpet & Upholstery Cleaning
Listed on website but not specifically mentioned in reviews.
Post-Renovation & Deep Cleaning
Offered per website; not substantiated in available reviews.

How it compares

  • Rated 3.9 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 40
Review volume 75
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
38
4
0
3
0
2
2
1
13

Questions people ask

Do they serve my area?
Their website lists Cyberjaya, Putrajaya, Bukit Jalil, Equine Park, Puchong, Seri Kembangan, Kota Warisan, and Nilai. Contact them to confirm availability for your specific address.
What happens if a cleaner cancels last-minute?
Multiple reviewers reported last-minute cancellations with no replacement offered. You may want to ask upfront about their replacement policy before booking.
Can I request the same cleaner each time?
Reviewers say the business promises to arrange the same cleaner, but several reported changes without notice due to staff medical leave.

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Last updated 2026-09-20