Do you offer part-time maid services?

Yes, they list part-time maid services on their website. Reviews mention bookings for 4-hour sessions.

What areas do you serve?

Their website claims service in Puchong Jaya, Bandar Puteri, Taman Wawasan, IOI Boulevard, Greater Puchong, Subang Jaya, Bukit Jalil, and Taman Desa.

Are your cleaners usually punctual?

Most reviewers report on-time arrival. One older review noted a 30-minute delay, and one staff member did arrive late despite reminder.

Sapphire Homes Cleaning

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 30 Google reviews · How we rank ›

4.4(30) 70 composite score See reviews on Google ✓ Google-verified

Commercial & Office CleaningResidential CleaningEco-Friendly / Green CleaningPost-Renovation & Deep Cleaning

Location: Taman Puchong Utama, Puchong
Services: Commercial & Office Cleaning, Residential Cleaning, Eco-Friendly / Green Cleaning
Reviews: 30
Best for: Regular household and office cleaning customers in Puchong and surrounding suburbs.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Most customers praise Sapphire Homes for on-time arrival, thorough work, and fair rates. Staff are described as motivated and communicative. One long-standing customer had a serious dispute over scheduling and reported unprofessional handling by management, raising concerns about how complaints are managed.

Praised for

punctual arrival
thorough cleaning
friendly and professional staff
reasonable pricing

Watch-outs

poor handling of customer complaints
occasional missed spots
late arrivals

punctualthorough-cleaningprofessional-stafffair-pricingfriendly-staffresponsive-bookingmissed-spotspoor-communication

Best for: Regular household and office cleaning customers in Puchong and surrounding suburbs.

Think twice if: Management dispute resolution may not be handled professionally; long-standing customers should clarify how issues are escalated.

Strengths

punctual arrival and completion
thorough attention to detail
fair pricing and promotions
communicative and responsive booking

Worth knowing

Kenny identified as manager
Willingness to provide 15-minute overtime to complete work as instructed
Part-time maid service available
Staff wear masks during cleaning

What reviews say by service

Residential Cleaning: Consistently praised for punctuality, thorough work, and reasonable pricing; occasional missed spots noted.
Commercial & Office Cleaning: Website lists office cleaning services; no detailed review evidence on this category.
Post-Renovation & Deep Cleaning: One reviewer hired them for deep clean and reported thorough kitchen and bathroom work.
Eco-Friendly / Green Cleaning: No review evidence on eco-friendly practices or green cleaning.

How it compares

Rated 4.4 against a 4.51 average across the 303 commercial & office cleaning businesses listed here.
Has more Google reviews than 80% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 64

Review volume 65

Review recency 67

Review sentiment 64

Profile completeness 100

Verification 30

Rating breakdown

Questions people ask

Do you offer part-time maid services?: Yes, they list part-time maid services on their website. Reviews mention bookings for 4-hour sessions.
What areas do you serve?: Their website claims service in Puchong Jaya, Bandar Puteri, Taman Wawasan, IOI Boulevard, Greater Puchong, Subang Jaya, Bukit Jalil, and Taman Desa.
Are your cleaners usually punctual?: Most reviewers report on-time arrival. One older review noted a 30-minute delay, and one staff member did arrive late despite reminder.