28 low data
Accenture Cleaning & Landscape
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Rainbow Dry Cleaning and Laundry Services
Commercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning
- Services
- Commercial & Office Cleaning, Carpet & Upholstery Cleaning, Residential Cleaning
- Reviews
- 208
What recent reviews say
Most visits end smoothly: staff are friendly, clothes come back clean and fresh, and prices undercut nearby competitors. But a segment of customers hit serious problems. Lost belongings, bleach damage to dry-cleaned garments, and carpet quotes that don't match the final bill are documented. When things go wrong, the business blames staff mix-ups rather than fixing them, and refunds drag on for weeks without updates.
The business's size (208 reviews) makes the pattern hard to ignore. Carpet cleaning appears riskiest: one customer was quoted RM3.50 per sqft and later charged far more. Staff turnover or poor handoff between front desk and workshop seems to underpin the friction.
Praised for
- fast turnaround
- friendly staff
- clean results and fresh smell
- affordable pricing
- convenient pickup and delivery
Watch-outs
- lost or damaged items
- price discrepancies between quote and invoice
- slow refund processing
- poor communication and lack of updates
- blamed staff for errors instead of taking responsibility
friendly-stafffair-pricingthorough-cleaningdamaged-itemspoor-communicationmissed-spots
Best for: households and offices needing regular laundry and dry cleaning with home pickup and drop.
Think twice if: Your items are high-value or delicate. Documented damage to garments and carpet overcharges warrant caution; refund disputes can linger unresolved.
Strengths
- competitive pricing versus nearby laundries
- fast cleaning turnaround
- free pickup and delivery
Worth knowing
- Carpet quoted at RM3.50 per sqft (later invoiced higher); refund pending nearly a month after dispute
- Dry-cleaned shirts returned with severe bleach damage
- Lost items on delivery to wrong building
- Staff blamed for price quote errors rather than business taking responsibility
What reviews say by service
- Residential Cleaning
- Quick turnaround and fresh smell praised; some customers report lost items and delivery to wrong addresses.
- Carpet & Upholstery Cleaning
- Initial quote of RM3.50 per sqft overridden at payment; refund delayed; no clear confirmation of final carpet quality.
How it compares
- Rated 4.1 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 97% of the businesses in this directory.
How we scored this
How We Score Star rating 43
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
146
4
15
3
6
2
2
1
39
Common questions
- Do they offer pickup and delivery?
- Yes, pickup and delivery are included (stated on their website and referenced in reviews).
- What is the carpet cleaning price?
- One customer was quoted RM3.50 per sqft, but was charged significantly more at invoice; the business blamed a new staff member for the initial quote.
- How long does dry cleaning usually take?
- Reviewers describe the service as fast and quick, though no specific turnaround time is stated in the reviews.
Similar cleaning services nearby
76
RAPI RENOVATION
4.9(16)✓ Google-verified
Staff adapt to schedule changes and handle jobs with care; jobs finish fast and prices stay low. Work meets high standards for detail, and customers book them again without hesitation.
Post-Renovation & Deep CleaningResidential Cleaning
45 low data
The Best Host
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning