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MyBagSpa

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 11 Google reviews · How we rank ›

2.0(11) 43 low data composite score See reviews on Google ✓ Google-verified
Residential CleaningCarpet & Upholstery Cleaning
MyBagSpa
Services
Residential Cleaning, Carpet & Upholstery Cleaning
Reviews
11

What recent reviews say

MyBagSpa has a 2-star average across 11 reviews, with 73 percent one or two-star ratings. Customers report damaged leather, poor stitching, and unfinished work after months of waiting. The business charges premium prices (RM450 to RM500 per service) yet denies responsibility when problems surface.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • patient with long waits
  • professional appearance
Watch-outs
  • bags damaged or cracked
  • poor stitching and finish
  • expensive for low quality
  • refuses refunds
  • very long turnaround times
  • missing spots after work
  • staff avoid accountability
damaged-itemsmissed-spotsoverpricedpoor-communication
Think twice if: Avoid if your items are premium leather or high-value bags; damage risk is substantial and refunds are refused.

Strengths

  • branches in multiple locations
  • handles luxury leather goods

Worth knowing

  • Charges RM450 to RM500 for bag polishing, recoloring, or corner touch-ups
  • Recoloring takes up to four months
  • Staff have refused to compensate for damage or acknowledge mistakes
  • Previously operated from Pavilion and Sunway Pyramid branches

What reviews say by service

Carpet & Upholstery Cleaning
Leather bags cracked, stained, or left with missing spots after service despite high fees and long waits.

How it compares

  • Rated 2 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Score
Star rating 16
Review volume 47
Review recency 100
Review sentiment 37
Profile completeness 50
Verification 0

Rating breakdown

5
2
4
1
3
0
2
0
1
8

Common questions

How long does bag cleaning take?
Months, often 3-4 months with reminders. Reviewers report waits of up to 4 months for recoloring and stitching work.
What happens if my bag is damaged?
Staff deny responsibility and ask customers to pay extra (RM450 noted) rather than fix the damage at no charge.

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Last updated 2026-08-29