Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Most recent reviews praise thorough work and reliable staff. One older complaint about unresponsive customer service and app problems; limited recent detail on booking or communication.
Brother Lim delivers reliable upholstery work that routinely transforms worn sofas and chairs into pieces that look new. Reviewers highlight James and Hedger by name for responsiveness and going beyond the brief; one client noted they voluntarily reduced an invoice when material costs came in lower. The process flows smoothly: WhatsApp quotes, fabric selection at the shop or online, on-time collection and delivery. Staff manage logistics transparently, keep clients updated throughout, and the finished work holds up well over time. Material choices include water-resistant and pet-safe fabrics. One key caveat: transport fees land above what some feel is fair, and quotes run noticeably higher than a small number of competitors in the area. For anyone choosing restoration over replacement, the result typically justifies the investment.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-29
