44 low data
Grab Maid Services
3.0(3)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Mc Mesra Cleaning Services (Malaysia)
Residential CleaningEco-Friendly / Green CleaningCommercial & Office CleaningPost-Renovation & Deep Cleaning
- Location
- Bandar Bukit Tinggi, Klang
- Services
- Residential Cleaning, Eco-Friendly / Green Cleaning, Commercial & Office Cleaning
- Reviews
- 135
- Ranking
- #29 in Residential Cleaning
- Best for
- Busy households and offices needing reliable, on-time cleaning with responsive booking.
Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.
What reviewers think
Clients consistently report on-time arrivals and polite staff who deliver clean, tidy results. The booking process is straightforward, and communication stays responsive throughout. One reviewer noted that basic and deep cleaning differ in scope and price, and recommended clarifying expectations upfront or staying present during the work. A single older complaint flagged unresolved communication, but recent feedback has remained strong.
Praised for
- punctual arrival
- friendly and polite staff
- thorough cleaning results
- easy booking process
- responsive communication
Watch-outs
- poor customer service follow-up
- customer left unattended during work
- unclear service differentiation (basic vs deep)
punctualthorough-cleaningfriendly-staffprofessional-staffresponsive-bookingreliable-staff
Best for: Busy households and offices needing reliable, on-time cleaning with responsive booking.
Think twice if: Clarify scope (basic versus deep cleaning) upfront and confirm what areas need or should not be cleaned if leaving staff unsupervised.
Strengths
- staff arrive on schedule
- friendly and professional team
- straightforward booking and scheduling
- clear service tiers (basic vs deep cleaning)
Worth knowing
- Operating since 2000
- Service tiers clearly differentiated: basic (surface-level and routine) versus deep (crevices and corners)
- Staff work neatly without rushing
- One reviewer mentioned poor communication follow-up on a DM four months prior
What reviews say by service
- Residential Cleaning
- Reliable staff, on-time arrival, friendly service; results consistently praised.
- Commercial & Office Cleaning
- Professional approach; smooth execution noted by users.
- Post-Renovation & Deep Cleaning
- Deep cleaning explicitly noted to reach crevices and corners; recommended for major seasonal cleaning.
- Eco-Friendly / Green Cleaning
- Limited explicit evidence in reviews; listed on website but not directly discussed by reviewers.
How it compares
- Rated 4.8 against a 4.51 average across the 619 residential cleaning businesses listed here.
- Has more Google reviews than 94% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 84
Review volume 93
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
121
4
8
3
2
2
0
1
4
Questions people ask
- What's the difference between basic and deep cleaning?
- Basic cleaning handles surface-level and routine work; deep cleaning reaches crevices and corners. Both are offered at different price points. Choose basic for regular upkeep and deep for seasonal deep cleans or before events.
- Do they operate on weekends?
- Yes; their website lists hours for seven days a week.
- How do I book?
- Multiple reviewers described the booking process as easy and straightforward; staff respond promptly to arrange appointments.
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Radincare (M) Sdn Bhd
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning