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Master Clean SS15 Subang Jaya

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 36 Google reviews · How we rank ›

4.1(36) 62 composite score See reviews on Google ✓ Google-verified
Residential Cleaning
Master Clean SS15 Subang Jaya
Service
Residential Cleaning
Reviews
36

What recent reviews say

Master Clean reports strong cleaning results when work gets done, with satisfied customers praising restored shoes and two-day turnarounds. However, inconsistent service mars the experience: phone lines go unanswered, staff miss promised callbacks, and a controversial upfront-payment policy frustrates buyers with high-value orders. Recent reviews suggest possible closure or relocation, leaving current status in doubt.

Praised for
  • shoes transformed
  • quick turnaround
  • responsive staff
  • fair pricing
Watch-outs
  • location/closure uncertainty
  • unreliable communication
  • missed cleaning spots
  • payment upfront policy
  • slow turnaround
  • management disorganization
thorough-cleaningfair-pricingresponsive-bookingmissed-spotspoor-communicationfriendly-staff
Best for: customers with muddy or stained shoes wanting visible restoration
Think twice if: reluctant to pay upfront or need guaranteed phone contact before committing

Strengths

  • shoes look like new
  • fast two-day service available
  • handle branded and delicate items

Worth knowing

  • Staff offer pickup help for busy customers
  • Upfront payment required for orders, especially high-value shoes
  • 7-day typical turnaround; 2-day expedite claimed
  • HQ manages cleaning, risking item routing errors
  • Recent reviews flag closure or relocation; current operating status unclear

How it compares

  • Rated 4.1 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 68
Review recency 100
Review sentiment 43
Profile completeness 75
Verification 30

Rating breakdown

5
20
4
8
3
1
2
4
1
3

Common questions

How long does shoe cleaning take?
Typically 7 days. One reviewer reported 2-day turnaround; another waited 3 months for a wallet alongside shoes, with delays partly blamed on HQ logistics.
Can I pick up from home?
Staff have helped nearby customers arrange pickup, though this is not guaranteed policy. Phone communication can be unreliable.
Do I pay upfront or after?
Upfront payment is required. The business states this is for tracking purposes and to prevent loss during HQ transfer.
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Similar cleaning services nearby

Mama Jo Launderette (Courtyard @ Subang) - Dry Cleaning / Laundry & Leather Care Restoration
84

Mama Jo Launderette (Courtyard @ Subang) - Dry Cleaning / Laundry & Leather Care Restoration

4.8(136)✓ Google-verified

Mama Jo earns strong loyalty for speedy turnarounds, attentive staff (Melody named repeatedly), and polished results on everyday laundry and luxury items like handbags and leather goods. Multiple Subang and Mont Kiara locations suit busy households. Minor friction: two reviewers reported unmet care instructions and pressing damage, suggesting occasional quality dips in handling delicate fabrics. Their handbag restoration and leather cleaning draw particular praise. Tracking services now available. Parking at Subang requires off-peak visits. Pricing feels fair to most reviewers, though backpack cleaning at RM80 struck one customer as steep.

Carpet & Upholstery CleaningCommercial & Office CleaningResidential Cleaning
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Last updated 2026-08-29