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Mama Jo Launderette (The Zest @ Puchong) - Dry Cleaning / Laundry & Leather Care Restoration

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 60 Google reviews · How we rank ›

4.5(60) 78 composite score See reviews on Google ✓ Google-verified
Residential CleaningEco-Friendly / Green CleaningCarpet & Upholstery Cleaning
Mama Jo Launderette (The Zest @ Puchong) - Dry Cleaning / Laundry & Leather Care Restoration
Location
Bandar Kinrara 9, Puchong
Services
Residential Cleaning, Eco-Friendly / Green Cleaning, Carpet & Upholstery Cleaning
Reviews
60
Best for
Families with formal wear and everyday laundry needs; luxury handbag owners willing to discuss risk upfront.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Long-term customers consistently praise Mama Jo's care, speed, and honesty, especially for leather goods and formal wear. Owner Mama Jo and staff members like Stephanie and Nick build trust through personal advice, careful handling of luxury items, and willingness to decline jobs that risk damage. Two reviews report leather bags came back with cracking or texture changes after restoration attempts, a significant concern for premium items.

The business handles dry cleaning, laundry, carpet, and soft toy cleaning across Puchong, Kuala Lumpur, and surrounding areas, with delivery available on larger orders. Customers report consistent quality over years of use, though bag restoration results remain mixed and worth clarifying before sending expensive pieces.

Praised for
  • expert leather and bag restoration
  • personal touch and owner attention
  • fast turnaround on urgent jobs
  • staff friendliness and honesty
Watch-outs
  • leather damage on restoration attempts
  • texture and cracking after cleaning
thorough-cleaningreliable-staffprofessional-stafffriendly-staffattention-to-detailtrustworthyresponsive-bookingdamaged-items
Best for: Families with formal wear and everyday laundry needs; luxury handbag owners willing to discuss risk upfront.
Think twice if: Hesitate if sending expensive leather bags without consulting staff first; two customers reported cracking and texture damage after restoration.

Strengths

  • 12+ year relationships with repeat customers
  • direct owner consultation on leather and luxury items
  • same-day to 3-day turnaround on standard items
  • delivery service for orders above a certain amount

Worth knowing

  • Stephanie (staff) handles orders and queries with prompt responses
  • Nick specialises in leather restoration and provides transparent advice on what work is truly needed
  • Joe (staff) offers collection and delivery, described as polite and helpful
  • Money found in pockets has been returned, indicating integrity in handling items
  • One customer has used the service for 12 years; another for over a decade
  • Delivery available on qualifying orders
  • Turnaround: Wednesday delivery achieved for complex wedding kebaya ordered Sunday morning

What reviews say by service

Residential Cleaning
Wedding wear and formal garments cleaned to like-new condition; everyday laundry praised for quality and reliability over years.
Carpet & Upholstery Cleaning
Carpet cleaning mentioned as available service; no detailed review feedback on carpet results.
Eco-Friendly / Green Cleaning
Described as ethical and professional approach; no explicit mention of eco-friendly methods or chemicals used.

How it compares

  • Rated 4.5 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 67
Review volume 78
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
3
3
1
2
0
1
6

Questions people ask

Do you offer collection and delivery?
Yes. Delivery is available when the bill exceeds a certain amount. Staff member Joe handles collection and delivery to homes and offices.
How quickly can you clean items if I'm in a rush?
Standard items often come back within 3 days or sooner. One customer had a complex wedding kebaya ready a day earlier than promised (Wednesday instead of Thursday after Sunday drop-off).
Can you clean and restore expensive leather bags?
Yes, but staff recommend a consultation first. Owner Mama Jo and specialist Nick will assess photos or inspect items in person before committing, and may advise against work if the risk of damage is too high.
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Last updated 2026-09-20