24 low data
A5 Services Sdn. Bhd.
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Maideasy Sdn Bhd
Commercial & Office CleaningResidential CleaningEco-Friendly / Green CleaningPost-Renovation & Deep Cleaning
- Location
- Kawasan Perindustrian Temasya, Shah Alam
- Services
- Commercial & Office Cleaning, Residential Cleaning, Eco-Friendly / Green Cleaning
- Reviews
- 866
- Best for
- homeowners seeking reliable weekly or one-time residential cleaning with transparent pricing.
Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.
What reviewers think
Most users report fast, attentive cleaning from named staff like Usman, Fikri, and Emma. The app works smoothly and weekly rates sit at RM120 per session. A long-standing customer noted repeated booking cancellations and weak follow-up, while two office clients discovered the crew departed early with no prior notice that office work uses different hour-to-person calculations. Management responses to these disputes were reportedly curt and unhelpful.
Maideasy shines with punctual female or male cleaners who focus on windows, bathrooms, and organisation without cutting corners. Yet the gap between residential and office handling, combined with a pattern of last-minute drops and defensive replies, suggests booking with clear terms beforehand is wise. Their Spring Cleaning package (RM902.88 for 3 cleaners over 5.5 hours) and same-day surcharge (+RM10) are transparent, but office work requires explicit upfront clarity.
Praised for
- punctual arrival and on-time delivery
- thorough and detail-oriented cleaning
- friendly and professional cleaners
- easy app booking
- fair pricing
Watch-outs
- last-minute cancellations without compensation
- poor communication on service scope and office vs. residential rates
- dismissive complaint handling
- staff left jobs early
punctualthorough-cleaningprofessional-stafffair-pricingresponsive-bookingpoor-communicationcancelled-last-minutefriendly-staffattention-to-detail
Best for: homeowners seeking reliable weekly or one-time residential cleaning with transparent pricing.
Think twice if: office clients should clarify upfront whether work is priced as 4 hours continuous or 4 man-hours split across two staff, and get this in writing before booking.
Strengths
- Named, punctual staff (Usman, Fikri, Emma, Hazim, Sin Min)
- Mobile app with transparent pricing
- Mixed-gender crew available on request
- Same-day and next-day bookings offered
Worth knowing
- Named cleaners praised: Usman, Fikri, Emma, Hazim, Sin Min, Ridzuan, Afidil
- Spring Cleaning package: 3 cleaners, 5.5 hours, RM902.88
- Same-day/next-day surcharge: +RM10
- Guaranteed female crew surcharge: +RM10
- Tools and supplies charge: +RM35
- Operating since 2015 (business claim)
- Two office clients reported crew left after 2 hours instead of 4 hours booked
- Long-term customer cited multiple last-minute cancellations without compensation
What reviews say by service
- Residential Cleaning
- Consistent praise for attentive, punctual cleaning from named staff; two office clients reported premature departures and poor dispute handling.
- Commercial & Office Cleaning
- Two office bookings ended after 2 hours instead of the 4 hours contracted, with no upfront explanation of man-hour vs. clock-hour billing.
- Post-Renovation & Deep Cleaning
- Spring Cleaning package praised for thoroughness and on-time completion within allocated hours.
- Eco-Friendly / Green Cleaning
- No clear review evidence.
How it compares
- Rated 4.2 against a 4.51 average across the 619 residential cleaning businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How did this business earn its score?
How We Score Star rating 47
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
610
4
81
3
20
2
19
1
136
Questions people ask
- Can I book a cleaner for the same day or next day?
- Yes. The website charges a +RM10 surcharge for same or next-day bookings.
- What is the weekly rate for home cleaning?
- RM120 per session for weekly cleaning, or RM77.50 for evening sessions.
- Do you offer male cleaners?
- Yes. One reviewer was assigned a male cleaner (Usman) and praised his work. No surcharge mentioned for crew gender.
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